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We are looking for a Customer Success - Digital Transformation Leader.
The Customer Success Role is critical for the growth of our Customer Success (CS) Service Line in various accounts expansion with CS propositions and driving the CS opportunity pursuits. The CSDT candidates should have experience in driving CS solutions with various industry clients. In addition, the CSDT will need to establish themselves as a Customer Success services trusted advisor with our clients and also with our internal client partners/account managers. The key to this role is to have a deep understanding and ability to shape successful deals spanning across CS: Strategy, Experience Design, Digital Channels (Web, Mobility, Portals, Collaboration), Integration & Process Automation (Integration, APIs, Modernization, BPM, Automation), Marketing & Commerce (Digital Marketing, Commerce, Marketplace), Emerging Digital Technologies (Immersive Services, Cognitive Contact Centre)
Responsibilities
Requirements
Full Time
$73k-93k (estimate)
03/08/2024
06/27/2024