Construction Project Coordinator
Forge - Newton, MA
About Us
Forge (www.forgeco.com) is on a mission to build and power the next-generation trades worker. With a unique combination of a real-world trades school and next-generation technology, Forge is giving people who love to work with their hands the chance to build a great career while tackling the tradesperson shortage head-on.
About the Role
As a Construction Project Coordinator at Forge, you will play an important role as the first point of contact for our Pros in the field, our partners, and other internal teams. We look to you to ensure that everyone involved has a great experience working at, and with, Forge. In this role, you will act as a construction project manager, overseeing the day to day operations of the crews assigned to you. You will need to be a strong communicator, highly organized and ready to solve problems.
This is an onsite role in our Newton office, M-F.
What you will do:

• Own End-to-end Construction Project Coordination - Responsible for assessing the scope of construction work and keeping the project on track. This includes but is not limited to: planning, assigning and scheduling pros to the project, procuring the materials or equipment needed and obtaining permits.
• Project Scheduling/Assignments - Maintaining a full schedule for all Pros in your assigned crew using various software platforms and tools; balancing the requirements of partners with ensuring Pros safety and bandwidth.
• Internal Pro Communications - Act as the main point of contact on the ground for Pros assigned to your crews, including but not limited to: project discussion, job issues, scheduling adjustments/pivots, scope questions/confirmations, and general updates.
• External Customer/Partner Communications - Communicate daily/weekly with our various partners, providing any information and updates, answering questions, and managing invoicing.
• Documentation & Analysis - Maintain clear records of every job, including expected revenue, days to complete, labor and expenses, customer completion forms, method of payment, crew composition and any other relevant information.
• Optimize Operations - Constantly propose process improvements and changes for our teams in order to optimize efficiency, increase revenue, adapt to the ever changing landscape, and most importantly, keep the pros safe and happy.

Required Qualifications:

• Ability to communicate clearly and foster relationships with our customers as well as communicate effectively with, and advocate for our pros in the field;
• Ability to communicate clearly and effectively with our customers and pros in the field;
• Ability to prioritize and juggle multiple tasks - you are excellent at time management;
• Outstanding organizational skills;
• Ability to problem solve and remain calm under pressure;
• Comfortable with change and a fast-paced environment;
• Comfortable with technology and able to adapt to new software (G-Suite, Slack, Zoom, resource/scheduling software, invoicing software, etc.)

Preferred Qualifications:

• Prior experience working in construction and/or a startup environment;
• Prior experience scheduling and assigning teams of people;
• Prior experience creating cost sheets and invoicing;
• Prior experience in a Lean Operations environment.