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Forever Cheese is hiring!
We’re looking for an enthusiastic, solution-oriented, and self-motivated individual to join us at Forever Cheese. Consider joining us if you want to:
About us:Forever Cheese, LLC. is a privately held specialty food company headquartered in New York City with a warehouse location in Secaucus, New Jersey. Founded in 1998, Forever Cheese, is the leading importer of fine artisan cheese, cured meats, nuts and accompaniments from the Mediterranean. Our relationships with both suppliers and customers are of utmost importance. For over 20 years, the company has sourced authentic specialty foods from Italy, Spain, Portugal and Croatia. Some of our company-owned brands include Mitica®, Drunken Goat® and Fulvi® Pecorino Romano.
About our benefits:
Job Title: Customer Support Associate
Exemption Status: Non-exempt
About The RoleThe Customer Support Associate is responsible for the order-entry process for our customers which includes interacting with customers by email and telephone. The Customer Support Associate manages the “order to invoice” process ensuring the accuracy and timeliness of the order and the effective communication with the external customer and internal sales associate. In addition to order entry, this position will also directly provide support to sales with maintaining overall account performance.
This position will have a target of 40 hours per week and is eligible for overtime. This position is based in our New York City office.
Successful candidates…
Responsibilities
Qualifications And Skills
This job description is not meant to be an all-inclusive list of duties, responsibilities and requirements, but constitutes a general definition of the position's scope and function within our company. Forever Cheese, LLC reserves the right to amend and change duties, responsibilities, and requirements to meet changing industry or business needs as necessary.
Full Time
Consumer Goods
$42k-53k (estimate)
05/06/2023
04/13/2024
forevercheese.com
SECAUCUS, NJ
25 - 50
1998
PATRICK DEBALLONIA
<$5M
Consumer Goods
The job skills required for Customer Support Associate include Customer Service, Problem Solving, Customer Support, Attention to Detail, Troubleshooting, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Support Associate positions, which can be used as a reference in future career path planning. As a Customer Support Associate, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Associate. You can explore the career advancement for a Customer Support Associate below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Associate job description and responsibilities
Understand customer requirements so as to provide appropriate clarifications and solutions.
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Route and direct customer requests to appropriate personnel.
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Work within various teams to ensure outstanding customer service.
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Support agents can find out which tickets need their attention the most by creating customized ticket views.
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Develop professional relationships with ongoing customers through excellent customer service.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Associate jobs
To save time on responding to common questions, Freshdesk lets support reps create canned responses.
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Listen attentively and actively.
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Take ownership and responsibility.
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Attending training sessions to grow knowledge of products and to develop customer service skills.
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Maintain broad knowledge of customer products and services.
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Step 3: View the best colleges and universities for Customer Support Associate.