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The Manager Operations reports to and supports the General Brand Manager in ensuring the store teams deliver top quality customer service and create an excellent customer experience. The Manager Operations will help manage leads and brand ambassadors in maintaining and driving sales, customer satisfaction, store’s facilities, loss prevention audits, service, staffing goals, payroll planning, safety, administrative work, company programs, and inventory control are actualized in accordance with company-defined practices and processes. Along side the GM, the Manager Operations must be a role model for our company, our customer first mentality and our culture. Knowledge, Skills, and Qualifications: • Must demonstrate a strong customer focus • Must be skilled in coaching and training, sales generation, strategic planning, and customer service. • Must be able to attract, recruit and retain top talent. Must have the skillset to train and develop brand ambassadors • Must have excellent communication, organizational and time management skills. • Must be able to maneuver around sales floor and stock rooms, work with cleaning chemicals, and lift and carry up to 50 lbs. • Must be available to work a flexible schedule to meet the needs of the business, including a minimum of 2 closing shifts per week and 2 full weekends per month. Must be at least 18 years old with a high school diploma or equivalent. College degree or relevant technical or vocational training preferred. • Must have at least 2 to 3 years of retail experience with prior supervisory or management experience
Job Type: Full-time
Benefits:
Weekly day range:
Education:
Experience:
Work Location: In person
Full Time
Retail
$50k-68k (estimate)
03/15/2024
07/11/2024
forever21.com
SCHAUMBURG, IL
15,000 - 50,000
1984
Private
ARELI MASSO
$1B - $3B
Retail
Forever 21 is an in-store and online retailer of pants, shirts, tops, shorts, jackets, shoes, belts and hats for men and women.
The job skills required for Assistant Manager of Operations include Customer Service, Planning, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be an Assistant Manager of Operations. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Assistant Manager of Operations. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Assistant Manager of Operations positions, which can be used as a reference in future career path planning. As an Assistant Manager of Operations, it can be promoted into senior positions as an Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Assistant Manager of Operations. You can explore the career advancement for an Assistant Manager of Operations below and select your interested title to get hiring information.