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2 Clinical Triage Specialist - Medical Assistant Jobs in Pleasant Prairie, WI

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Forefront Dermatology
Pleasant Prairie, WI | Full Time
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Clinical Triage Specialist - Medical Assistant
Forefront Dermatology Pleasant Prairie, WI
$164k-221k (estimate)
Full Time | Ambulatory Healthcare Services 2 Weeks Ago
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Forefront Dermatology is Hiring a Clinical Triage Specialist - Medical Assistant Near Pleasant Prairie, WI

Overview:
The clinic triage specialist/medical assistant is the point of contact for patients and supporting medical professionals to address and coordinate ongoing medical care for patients.
This position will be a combination of Triage and a Clinic Medical Assistant.
Part Time: 24 hours per week. Variable hours
Monday: 8:00AM-4:30PM
Wednesday: 7:30AM-2:00PM
Thursday: 7:30AM-2:00PM
Friday: 7:30AM-1:00PM
Responsibilities:
  • Triage and document all incoming clinical phone calls including patient calls for emergencies or questions involving their care and pharmacy calls, medication clarifications, drug interactions to support quality patient care.
  • Communicate information on behalf of physicians, physician assistants and nurse practitioners to patients as directed.
  • Document messages in patient chart as needed
  • Manage new, renewal, and/or refill prescriptions for patients via EMR system and checking all prior disbursement to patient
  • Adherence to compliance and completion of compliance training.
  • Performs other related duties as assigned.
Qualifications:
Education
1. Must have high school diploma or general education degree (GED)
2. 3 years related clinical or complex scheduling experience preferably in Dermatology or a similar specialty.
3. Certified MA preferred
Knowledge, Skills and Abilities
1. Must be detail oriented.
2. Must have excellent communication skills and the ability to communicate effectively orally and in writing.
3. Demonstrated leadership experience. Must be able to demonstrate leadership by serving as an example to others with regard to professional behavior, handling multiple tasks, maintaining a positive attitude, and in response to organizational change.
4. Must possess excellent leadership, organizational, and computer skills.
5. Ability to work effectively and cooperatively with staff, board, clients, and the public.
6. Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team.
7. Ability to use time productively and contribute to high levels of company operational efficiency and effectiveness.
8. Ability to maintain confidentiality of information.
Physical Demands
1. Ability to communicate in an active multi-office environment.
2. Ability to efficiently operate all job related office equipment (telephone, computer, calculator, fax, copier).
3. Ability to communicate via telephone.
4. Ability to sit for large portions of a workday.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$164k-221k (estimate)

POST DATE

04/15/2024

EXPIRATION DATE

07/04/2024

WEBSITE

forefrontdermatology.com

HEADQUARTERS

BLOOMINGTON, IN

SIZE

200 - 500

FOUNDED

1977

TYPE

Private

REVENUE

$10M - $50M

INDUSTRY

Ambulatory Healthcare Services

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About Forefront Dermatology

Forefront Dermatologyis engaged in providing dermatology and diagnostic solutions for the chronic skin conditions.

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