Come join our team! We have an immediate need for a Assistant Team Lead (Medical Assistant) in our Arnold and Farmington, MO clinics! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you!

Full Time: Monday through Friday; hours are primarily 8am-4:30pm

Summary:

The Assistant Clinic Team Lead, under the direction and supervision of the Clinic Team Leader, provides daily on-site leadership and effective management of clinic operations and promotes the values and mission of Forefront Dermatology. This position will also perform clerical and clinical assistant duties. The Assistant Clinic Team Leader will travel between Arnold and Farmington as needed.

Here are just a few things we offer:

Essential Functions

Leadership Duties

Assists the Clinic Team Leader in maximizing team efficiency, productivity and teamwork of registered nurses, licensed practical nurses, medical assistants, histotechnicians, laboratory staff, and pathologist assistants by providing daily communication, supervision and direction in concordance with company philosophy, goals and objectives.

Act as a resource for trouble shooting process or equipment issues as they arise.

Meet weekly with Clinic Team Leader to discuss and resolve departmental issues, brainstorm process improvement and work flow efficiency initiatives, and develop action plans for implementation of approved proposals.

Staff work schedules, PTO, and payroll

Reviews and approves all clinical staff work schedules created by shift leaders.

Ensures preliminary schedules are created a minimum of three months in advance.

Ensures final work schedules are posted two full pay periods in advance.

Approves PTO requests, maintaining adequate staffing levels on a daily basis.

Reviews timesheets and approves hours for biweekly payroll processing.

Facilitates communication and teamwork, advocating for company philosophy, goals and objectives. Leads staff meetings at appropriate intervals and ensures meeting time is productive.

Assists with employee recruitment, selection, and hiring processes for all clinical and reception staff

Assists with addressing medical staff performance issues and completing annual staff performance evaluations per company policies.

Maintains inventory of clinic supplies. Completes or reviews PO before sending to Regional Clinic Manager for signature.

Provides regular updates to Regional Clinic Manager on pertinent clinic and or central service issues.

Completes all daily, weekly, monthly and quarterly assignments according to deadlines.

Responsible for all phone messages, faxes, interdepartmental mail (if clinic is non remote) is addressed immediately.

Responsible for attaining prior authorizations and maintaining a system to track from start to finish

Provides training and supervision to all new staff and ongoing training for existing staff including but not limited to corporate compliance (i.e. OSHA, HIPAA, Laser Safety) annual completion

Acts as a role model and subject matter expert for policies and procedures set in place by management, as well as working with new software or equipment.

Adherence to compliance and completion of compliance training.

Clinical Assistant Duties

Rooms patients and documents all vital information prior to exam with provider such as:

Chief complaint

Medical History

Family History

Social history

Review of systems

Scribes all information for the provider regarding the patient encounter including but not limited to:

Physical exam

Assessment

Procedures

Prescriptions

Consents

Operative/ Pathology reports

Letters sent back to PCP and / or referring provider

Provides informed consents to patients prior to procedures

Assist the providers with or under the supervision of the providers to perform the following procedures but not limited to:

Surgical photographs

Biopsies – punch, DIF, and shave

Excisions

Electrodessication and curettage

I&D

Mohs micrographic skin cancer surgery (if clinic performs MOHS)

Works under the supervision of the providers to perform the following duties but limited to:

Phototherapy (if clinic is equipped)

Injections

Koh preps

Tzank preps

Dermabrasion (if clinic offers this service)

Patch testing

Blue light (if clinic is equipped)

Provides post op wound care to patients following procedures.

Must continually learn and be able to explain new and existing dermatological conditions

Performs recording / maintaining patient logs including but not limited to biopsy (pathology) log and laboratory test log (outside lab log and lab log).

Performs other related duties as assigned.

Schedules and coordinates patient appointments following company protocols, procedures, and physician schedule templates when applicable

Clinical Receptionist Duties

Greets and registers patients for appointments

Entering or updating medical record in NextGen and demographic and insurance information in the EPM.

Schedules and coordinates patient appointments following company protocols, procedures, and physician schedule templates when applicable

Explains insurance and financial policies when scheduling appointments.

Prepares electronic medical record and appropriate forms prior to rooming patients

Ensures the patients are kept informed when there is a delay in the appointment

Be able to open or close clinic according to policy.

Assist in ordering and stocking of office supplies.

Performs other related duties as assigned.

Education

Minimum Post High-school education in a medical support field such as Medical Assistant, CMA, RMA is required.

Must hold current certification/licensure and must maintain certification/licensure throughout employment.

Knowledge, Skills and Abilities

Two years of previous work experience in dermatology/Mohs Surgery is preferred.

Demonstrated leadership experience. Must be able to demonstrate leadership by serving as an example to others with regard to professional behavior, handling multiple tasks, maintaining a positive attitude, and in response to organizational change.

Proficiency with Microsoft Word, Excel and PowerPoint.

Must possess excellent leadership, organizational, computer, and communication skills.

Ability to work effectively and cooperatively with staff, board, clients, and the public.

Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team.

Ability to use time productively and contribute to high levels of company operational efficiency and effectiveness.

Ability to maintain confidentiality of information.

Physical Demands

Ability to communicate in an active multi-office environment.

Ability to efficiently operate all job related office equipment (telephone, computer, calculator, fax, copier).

Ability to communicate via telephone.

Ability to sit for large portions of a workday.