• Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
• Maintains a high level of professional appearance and demeanor.
• Maintain the highest level of confidentiality in all areas.
• Demonstrate the ability to multi-task, be detail-oriented and be able to problem-solve, to effectively deal with internal and external customers.
• Inspect work performed to ensure that it meets brand specifications, providing clean, sanitary, welcoming rooms to all of our guests.
• Investigate complaints about service and equipment and take corrective action.
• Work with other departments to ensure cottage status is up-to-date and cottage repairs are done on a timely basis.
• Demonstrate good communication skills and convey information and ideas.
• Provides daily cleaning for all of the operations including but not limited to: offices, public spaces, drinking fountains, kitchen, and restroom facilities.
• Performs light and heavy cleaning including but not limited to: window washing, furniture polishing, dusting, vacuuming, sweeping, floor cleaning and polishing, emptying of trash cans and ashtrays.
• Performs other duties as required

Minimum qualifications:

• One month related experience or training.

Other Qualifications:

• Regular and reliable attendance.