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Description :
Position : Member Service Consultant ll
FLSA Classification : Non-Exempt
Salary Range : $21.00 to $28.13
Founded in 1958, Foothill is a not-for-profit, member-owned, $720 million-strong cooperative financial institution serving more than 30,000 members.
We focus on providing quality member service to our 300 SEGs, including six hospitals, 14 school districts, two colleges, 17 private schools, businesses, and municipalities in the San Gabriel Valley.
Serving our members with excellence and exceeding expectations is at the forefront of our business, and we can happily share that Foothill has been ranked a five-star financial institution by Bauer Financial.
Bauer only recommends institutions with four- and five-star ratings. We are amongst the highest of our peers.
Foothill Credit Union is a community advocate and strives to partner with other businesses and organizations dedicated to community involvement.
We often participate in events and fundraising efforts benefiting the schools and organizations we serve to give back to our members and community.
Awards
CUNA 2021 Member Benefits Top Performance for delivering a direct benefit of $690 per member household.
Benefits :
We offer a competitive compensation package, including benefits such as health, dental, and vision insurance, vacation time off, retirement plans, and professional development opportunities.
Health Insurance Coverage (Medical, Dental, and Vision)
401(k) Plan with dollar-for-dollar match (up to 6%)
Profit-Sharing Plan
Flexible Spending Account
Life and AD&D Insurance
Paid Time-Off Program
Educational Reimbursement Program
Paid Holidays
Special Recognition Programs
Referral Program
Foothill Credit Union is an Equal Opportunity Employer. It does not discriminate against any team member or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Summary :
The Member Services Consultant Il (MSC Il) is expected to deliver unparalleled member services while providing essential consultative services.
This team member serves as a knowledgeable consultant to supply financial solutions that are in the member's best interest to exceed our members' expectations consistently.
MSC ll will provide our members and potential members with valuable suggestions to use Foothill Federal Credit Union (FFCU) products and services to improve their financial well-being.
The MSC Il is expected to provide excellent member service and be accountable for cross-selling goals and promotional opportunities offered to our members.
Essential Duties and Responsibilities :
Other Skills and Abilities :
Requirements :
Experience / Education Requirements :
Must have a solid understanding of the following regulations and statutes :
Regulation B- Equal Credit Opportunity Bank Secrecy Act
Regulation CC Funds Availability / Check Collection The Right to Financial Privacy
Regulation D Reserve Requirements Fair Credit Reporting Act
Regulation DD Truth-in Savings Uniform Commercial Code
Desired certifications in the following areas :
None - Become a Certified IRA Specialist
Compensation details : 21-28.13 Hourly Wage
PI0f29ecaa1245-26276-33714214
Last updated : 2024-03-24
Full Time
$42k-54k (estimate)
03/25/2024
03/28/2024
foothillscu.com
Denver
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