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Job Title: Center Store (Grocery) Manager
Department: Center Store (Grocery)
Reports To: Assistant Store Manager
Primary Purpose:
Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization.
Duties and Responsibilities:
· Manage the Grocery Department, including hiring, training and developing department associates
· Supervise the performance of all duties and responsibilities of department associates and provides ongoing performance management, training and conducts timely formal performance appraisals for direct reports
· Daily management of labor (i.e. expected live) and the coaching of associates to achieve productivity expectation
· Providing leadership and motivation within the store to promote a culture reflective of our Guiding Principles, Core Values, Vision and Strategy
· Support the achievement of budgeted financial and operating results
· Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service all while creating a positive shopping experience for customers
· Role model outstanding, friendly customer service and use skills and knowledge of department products to offer solutions that meet or exceed customers’ expectations
· Control store expenses through proper ordering, care for supplies and equipment
· Understand and use company tools such as; financial reports, average cost inventory system (ACIS), scheduling, productivity, ordering (CAO), and business information systems
· Perform duties that ensure department appearance, quality, variety, workplace safety, food safety and department sanitation are consistently maintained
· Ensure Grocery Department schedules are written to provide extraordinary customer service at all times
· Has a complete understanding of scheduling, sales, projections, wage percent, interviewing, hiring, training, company information, and all other items deemed necessary to manage the Grocery Department
· Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
· Observe and correct all unsafe conditions that could cause associate or customer accidents
· Record and report all associate and customer accidents in accordance with established Food Lion procedures
· Monitor shrink ensuring that inventory is accounted for; provide coaching for associates to recognize and prevent losses
· Assist with the physical inventory of product on hand bi-annually
· Ensure that all advertising and sales promotion materials and signage applicable to the Grocery Department are properly utilized
· Ensure compliance with local, state and federal regulations
· Adhere to all company guidelines, policies and standard practices
· Maintain security standards
· Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
· Provide recognition of accomplishments and offers constructive counseling when necessary as it relates to achieving customer satisfaction and service while building store sales
· Perform all other duties as assigned
Qualifications:
· High school graduate or equivalent preferred
· Excellent interpersonal, organizational, communication and customer service skills
· Good understanding of store operations preferred
· Ability and willingness to learn multiple tasks and technical requirements of the job
· Ability to use technical information to solve problems
· Ability to lead and direct others
· Must meet minimum age requirements to perform specific job functions
· Must be able to meet the physical requirements of the position, with or without reasonable accommodations
· Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a “Certified Food Safety Manager” or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment; Accreditation must be maintained while employed in a position requiring accreditation
Physical Requirements:
Job Type: Full-time
Pay: $19.40 - $24.25 per hour
Benefits:
Experience level:
Shift:
Weekly day range:
Experience:
Shift availability:
Ability to Commute:
Ability to Relocate:
Work Location: In person
Full Time
Retail
$82k-104k (estimate)
06/03/2023
05/20/2024
foodlion.com
GREENSBORO, NC
500 - 1,000
1957
BRENT PETERS
<$5M
Retail
Food Lion, based in Salisbury, N.C., and its 82,000 associates have a longstanding history of serving its customers and communities through 10 Southeastern and Mid-Atlantic states. Since 1957, we have been connected to the towns and cities we serve by providing an easy shopping experience anchored by a strong commitment to affordability, freshness and the communities we serve. By serving more than 10 million customers a week, our associates make sure our customers can always count on us to meet their needs. In addition, we make sure that our neighbors can count on us too. Through Food Lion Fee...ds, we are working to end hunger in our local communities by committing to donate 500 million meals through food donations, volunteer service and other impactful hunger-relief initiatives.
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The job skills required for Grocery Manager include Customer Service, Leadership, Coaching, Retail Management, Scheduling, Store Operations, etc. Having related job skills and expertise will give you an advantage when applying to be a Grocery Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Grocery Manager. Select any job title you are interested in and start to search job requirements.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
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