The primary objective of this position is to provide world-class service while demonstrating expert knowledge of the menu. Helping to create a fun, positive environment is also an important component. Servers are the front line salespeople of the restaurant, and as such, are expected to master food and drink knowledge, have a professional and positive demeanor, and be service fanatics.

Please note:

• If a hiring manager should contact you, information regarding your application may come from an email address that your email provider may not recognize. Please be sure to check all email folders (including "junk" or "spam" folders) to be sure you're receiving updates.
• If advanced to the next stage of the hiring process, you may be asked to fill out a longer application.

COMPENSATION

• $9.45/Hour Base Tips = $20.00 /Hour

RESPONSIBILITIES

• Welcome and greet guests. Make all our guests feel comfortable and let them know you’re there to personally take care of them and guide them through their dining experience.
• Inform guests of specials and menu changes.
• Talk about Food & Fire’s dedication to pairing great food and great drinks, and mention at least two specialty craft beers that are available.
• Make recommendations you genuinely feel your guests will enjoy. Be positive about every menu item you are asked about.
• Answer questions about our food, beverages and other restaurant functions and services.
• Take food and beverage orders from guests, enter orders in our point-of-sale system which relays orders to the kitchen and bar.
• Deliver food and beverages from kitchen and bar to guests in a timely matter.
• Perform side work at the start and end of each shift as required by service station assignment..
• Maintain clean service areas.
• Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
• Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable).
• Be ready and willing to assist fellow servers as situations arise. Run food for other servers regularly.
• Be ready and willing to assist clearing and resetting tables.
• Thank guests for their visit and invite them to return.
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.

QUALIFICATIONS

• Be able to communicate and understand the predominant language(s) of our guests.
• Must have a basic knowledge of dining room and service procedures and functions.
• Possess basic math skills and have the ability to handle money and operate a point-of-sale system.
• Be able to work in a standing position for long periods of time (up to 5 hours).
• Be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds.
• Able to work days, evenings, weekends, and holidays

BENEFITS

• Paid Time Off (after one year of continuous service)
• Matching retirement plan
• Employee Meal Discounts