At ProMach, we’re looking for people who want to shine. You’ll have opportunities to take your career in the direction you desire. You can be creative. Strategic. Persuasive. Influential. Meticulous. A technical enthusiast. A closer. A futurist.

You’ll be challenged and rewarded. Improve our customers’ packaging performance and efficiency every day. Help build the future of packaging automation. We’re proud of that and hope you will be too. 

Do we have your attention? Keep reading.

Our Division is looking for a Life Cycle Management Director to lead a professional team of managers, technical experts, customer service representatives, and field service technicians, ensuring customers receive prompt and best in class support over the lifetime of the equipment. 

The LCM Director will ensure that monthly targets for estimates and bookings are aggressively maintained to support the overall revenue targets. The ideal candidate will possess a strong knowledge of the packaging industry, demonstrate the ability to model customer service excellence, train others, and create new sources of aftermarket revenue. The LCM Director will work in close collaboration with the Director of Global Aftermarket Sales and Service and will report to the VP/General Manager.

What’s in it for you? 

There's no monopoly on good ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people choose to build a career and find professional happiness. 

In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. Total compensation includes your salary, comprehensive medical/dental and well-being programs, as well as life insurance, a generous paid time off program, and a retirement savings plan with a company match. And because we understand the importance of feeling protected, there is no waiting period for benefits — you are eligible on your first day of employment! 

If this sounds like you, we want to connect!

• Minimum 5 years prior management experience of personnel required.
• Bachelor’s Degree in engineering or technical field.
• Strong technical knowledge of packaging and/or capital equipment required.
• Must have strong leadership skills and prior oversight of budgets/P&L’s.
• Ability to interface effectively with customers and internal departments.
• Previous sales and customer management experience required.
• Self-motivated, sense of urgency, personable, customer-focused, and well organized.
• Willing and able to travel at least 25% of the time.
• Ability to successfully handle a multi-tasked role.
• Excellent written, oral communication, and presentation skills.

We have been named to the Inc. 5,000 list of the fastest growing private companies in the U.S. seven times. We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities. 

We have the rewards, opportunities, and the market strengths of a large organization combined with the entrepreneurial culture of a small, fast-paced company. You will enjoy the benefits of working with a growing company that competes globally with the personal touch and feel of a smaller company where you can make an impact every day. 

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Pro Mach is an Equal Opportunity Employer. Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug-free workplace.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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