Waiver Coordinator

Qualifications

 Management experience

 Analysis skills

 Compliance and rules skills and experience, preferably in CES Waiver

 Degree with 5 years of supervisory experience, preferably in CES Waiver

 Organizational skills

 Computer skills

 Communication skills

 Interpersonal skills

 Leadership skills/Team Building Practices

 Valid driver’s license and car insurance, acceptable driving record

 Willingness to receive training and ability to obtain certificates required

Full Job Description

Summary: Responsible for the administration and management of the Community

and Employment Support (CES) Waiver program including planning, implementing,

and coordinating projects and activities that align with the mission and strategic

objectives of the organization as well as meeting quality standards and

DDS/PASSE regulations.

Essential Duties and Responsibilities: include the following. Other duties may be

assigned.

Program Management:

 Manage daily operations that support program objectives and goals.

 Initiates projects and sets goals with program staff that align with the

strategic objectives of the organization.

 Utilizing Focus operating system, plan, monitor, and assess key metrics

results, setbacks, and overall progress in achieving trimester and annual

goals.

 Oversees the development and implementation of program policies,

procedures, and guidelines, including training of staff, within the department

and the organization.

 Facilitates coordination of program projects and activities within the program

and across the organization.

 Ensures fidelity of data collection, analysis, and reporting.

 Oversees and assists in the development, implementation, monitoring, and

adjusting of work systems and processes to effectively support program

objectives and improve outcomes.

 Reviews and evaluates quality of ongoing services and works with staff to

improve program quality, effectiveness, and efficiency.

Director of CES Waiver

 Monitors and assesses program’s compliance with all applicable laws and

regulations, processes, and procedures, including Federal and State

agencies as well as licensing and certification agencies.

 Monitors the quality of contracted services and ensures services provided

are within the terms of the contract.

 Deploy resources efficiently and effectively toward program and

organizational goals, working with staff to balance workload and effort.

 Works collaboratively to identify program needs in the areas of funding,

employee recruitment, and referrals for service.

 Generates referrals and admissions to the program and serves as a

professional resource to the community and referral sources regarding this

program.

 Provides monthly monitoring overview and assures that all services have

been delivered and properly accounted for before submitting to fiscal office.

Compliance/HIPAA:

While performing the duties of this job, the employee will comply with all federal,

state, and local laws and regulations pertaining to Focus.

The employee has access to all clients’ protected health information within his/her

program. The employee will not attempt to access any other protected health

information unless otherwise approved by the Supervisor.

Supervisory Responsibilities:

Directly supervises assigned staff and indirectly supervises 175 staff. Carries out

supervisory responsibilities in accordance with the organization's policies and

procedures and applicable laws. Responsibilities include interviewing, hiring, and

training employees; planning, assigning, and directing work; appraising

performance; rewarding and disciplining employees; addressing complaints and

resolving problems.

Qualifications

To perform this job successfully, an individual must be able to perform each

essential duty satisfactorily. The requirements listed below are representative of

the knowledge, skill, and/or ability required. Reasonable accommodations may be

made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

Must have an associate degree and/or bachelor’s degree (B.A.) from a four-year

College or University in social services, or related field. Master’s degree in relevant

field is preferred. A minimum of five years’ experience in a health-related field with

five years’ management experience required.

Director of CES Waiver

Required Skills/Abilities

 Excellent interpersonal, leadership, management, and supervisory skills.

 Excellent analytical and organizational skills.

 Excellent written and verbal communication.

 Passion for Focus’ vision, mission, and purpose and an ability to

communicate this passion to others.

 Excellent working knowledge of program operations including service

delivery, governing regulations, funding, budgeting, and reporting.

 Ability to present to groups and answer questions both in person and via

video conference.

 Strong computer skills to use email, calendar, word processor, spreadsheet,

video conferencing, and presentation software as well as program specific

platforms.

 Strong orientation to deadlines and detail.

 Demonstrated ability to work effectively and collaboratively with employees

with various levels of experience, education, and backgrounds.

 Ability to manage a diverse and demanding workload.

 Ability to develop both the members of a team as well as the team itself.

 Demonstrated commitment to the values of diversity, equity, and inclusion.

 Mental ability to make decisions regarding client’s safety during emergency

situations.

 Physical Demands: The physical demands described here are representative

of those that must be met by an employee to successfully perform the

essential functions of this job. Reasonable accommodations may be made to

enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to

stand, walk, sit, use hands to finger, handle, or feel; reach with hands and arms

and talk or hear. The employee is occasionally required to stoop, kneel, crouch, or

crawl. The employee may occasionally lift and/or move up to 10 - 40 pounds and

may assist in lifting 50 or more pounds. Specific vision abilities required by this job

include close vision, distance vision, color vision, peripheral vision, depth

perception and ability to adjust focus.

Work Environment: The work environment characteristics described here are

representative of those an employee encounters while performing the essential

functions of this job. This job operates in a professional office environment as well

as community, residential, and public settings. May be exposed to sharps, blood,

bodily fluids, and chemicals. Reasonable accommodations may be made to enable

individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is occasionally exposed to

moving mechanical parts and outside weather conditions. The noise level in the

work environment is usually moderate.

Blood Borne Pathogens Category: Exposure Risk: Moderate-Offer Hepatitis B

vaccination.

Machines/Equipment/Tools: Telephones, Facsimile Machine, Copier, Wheelchair,

Lifts, Safety/Restraining Devices, Beds

Job Type: Full-time

Pay: $48,000.00 - $58,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call

License/Certification:

• Driver's License (Preferred)

Ability to Commute:

• Jonesboro, AR 72401 (Required)

Ability to Relocate:

• Jonesboro, AR 72401: Relocate before starting work (Required)

Work Location: In person