 Promptly resolve disputed accounts

 Obtain credit information on new and existing customers

 Determine the credit limits of assigned customers

 Review suspended orders and release for shipment as appropriate

 Recommend which delinquent accounts might be given to a collection agency

 Issue receivable status reports as directed

 Respond to requests for credit information on our customers

 Enforce company credit policies

 Reconcile cash in suspense account monthly

 Maintain confidentiality of information as appropriate

 Obtain proof of deliveries on UPS shipments for customer shortage claims

 Complete all tasks and assignments as directed

 Work with other Hopkins staff to resolve customer problems

 Internally works with all sales personnel and customer service representatives; externally will work with

customers, credit references, and financial reporting services/collection agencies

Summary
In this role as a Credit and Collections Administrator, you will be responsible for managing accounts receivable, handling customer inquiries, and applying financial concepts to ensure timely collections. Your expertise in medical collections and knowledge of accounts payable will be crucial in this position. Additionally, your skills in negotiation, account reconciliation, and familiarity with accounting software will be essential for success. The ideal candidate will also possess strong customer service skills, phone etiquette, and the ability to analyze accounts effectively. This role reports to the Finance Manager and requires a detail-oriented individual who can work independently and as part of a team.

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Vision insurance

Weekly day range:

• Monday to Friday

Work setting:

• Office

Work Location: In person