Job Title Operations Director
Job Category:EEO-2

FLSA Status: Exempt

Hours Worked: Varies

Salary Range/Pay Rate: Based on Experience

Position Type: Full-Time

Summary

Working under the direction of the Executive Director, the incumbent is responsible for assisting with the oversight of FOCUS. The incumbent’s responsibilities include, but are not limited to, ensuring compliance with all agency’s certifications and audits, grant writing, human resource functions, data metrics and financial reports, provide oversight of the Recovery Housing program and staff, and monitor all properties owned or managed by FOCUS.

Job Description
essential duties and responsibilities

Recovery Center and Recovery Housing Operations

· Oversee the management of the adult and youth center membership system;

· Facilitate National Outcome Measure Surveys with housing residents and utilize SPARS, when appropriate;

· Maintains accurate and up-to-date human resource files, records, and documentation;

· Answers frequently asked questions to standards on policies, hiring, benefits, etc. and refers more complex questions to the Executive Director;

· Assist in hiring, recruitment and onboarding of new staff;

· Seek and applies for grant opportunities to further FOCUS’ mission

· Evaluate overall performance for quality assurance in collaboration with the Executive Director by gathering, analyzing and interpreting data metrics, and submitting reports;

· Serves as point of contact for certifications or audits for FOCUS;

· Vets and acts as a liaison between FOCUS and contractual agencies;

· Assist Executive Director in management of FOCUS financial accounts;

· Collaborates with the agency directors in development and implementation of policy and procedures that will improve day-to-day operations;

· Attend or serve on community committees assigned by the Executive Director;

· Investigates any complaints made by housing residents and collaborates with the Executive Director to respond to the situation;

· Supervise, train, collaborate with, and assist Recovery Home Coordinators in the operations of the Recovery Home and enforcement of all aspects of the Program Agreement, House Rules, and Housing Policies;

· Other duties as assigned;

· Understand and adhere to all policies, procedures, and code of ethics for FOCUS and other appropriate governing bodies;

· Ensure the agency operates in a way that supports recovery, maintains a safe environment, and follows the principles of a Recovery-Oriented System of Care.

Recovery Center and Recovery Housing Operations

· Oversee the management of the adult and youth center membership system;

· Facilitate National Outcome Measure Surveys with housing residents and utilize SPARS, when appropriate;

· Maintains accurate and up-to-date human resource files, records, and documentation;

· Answers frequently asked questions to standards on policies, hiring, benefits, etc. and refers more complex questions to the Executive Director;

· Assist in hiring, recruitment and onboarding of new staff;

· Seek and applies for grant opportunities to further FOCUS’ mission

· Evaluate overall performance for quality assurance in collaboration with the Executive Director by gathering, analyzing and interpreting data metrics, and submitting reports;

· Serves as point of contact for certifications or audits for FOCUS;

· Vets and acts as a liaison between FOCUS and contractual agencies;

· Assist Executive Director in management of FOCUS financial accounts;

· Collaborates with the agency directors in development and implementation of policy and procedures that will improve day-to-day operations;

· Attend or serve on community committees assigned by the Executive Director;

· Investigates any complaints made by housing residents and collaborates with the Executive Director to respond to the situation;

· Supervise, train, collaborate with, and assist Recovery Home Coordinators in the operations of the Recovery Home and enforcement of all aspects of the Program Agreement, House Rules, and Housing Policies;

· Other duties as assigned;

· Understand and adhere to all policies, procedures, and code of ethics for FOCUS and other appropriate governing bodies;

· Ensure the agency operates in a way that supports recovery, maintains a safe environment, and follows the principles of a Recovery-Oriented System of Care.

Valid Ohio Driver’s License (Must have reliable transportation)

Associates or Bachelor’s Degree in Social Work, Psychology, Criminal Justice or a related field of study, is preferred or minimum of any 5 years of prior job experience to correlate with meeting required job duties. Must be proficient in computer skills, TEAMS, Microsoft Word, PowerPoint, Excel etc. Prior experience in working human resources is required. Supervisory experience is preferred. Ohio Peer Recovery Supporter Supervisor or willingness to attend and complete training within one year of employment, as available.

other knowledge, skills and/or abilities

· Ability to effectively handle crisis and emergency situations and take necessary actions

· Strong leadership, management, organizational, and decision-making skills

· Ability to supervise, coach, and develop personnel

· Knowledge of community resources and the impact of mental health, substance use, and trauma on the individual, family, and community;

· Ability to travel frequently around the community and occasionally regionally or statewide;

· Intermediate to advanced computer skills

· Excellent interpersonal skills and ability to work as a member of a team, including effective communication (both written and verbally).

· Strong ethical decision-making

· Able to respond to situation as needed; including in-person as circumstances warrant

physical demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel. The employee is occasionally required to stand, walk, and reach with hands and arms. Specific vision abilities required by this job include close vision, color vision, and ability to focus. The employee may lift up to 20 lbs.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work will normally be performed indoors protected from external weather conditions.

Job Type: Full-time

Pay: $42,000.00 - $55,000.00 per year

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• On call

People with a criminal record are encouraged to apply

Ability to Commute:

• Findlay, OH 45840 (Required)

Ability to Relocate:

• Findlay, OH 45840: Relocate before starting work (Required)

Work Location: In person