5 Technical Support Specialist Jobs in State College, PA
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Focal Tech is Hiring a Technical Support Specialist Near State College, PA
LunchTime Software, LLC, is a leading provider of cafeteria data management software solutions for K-12 school districts worldwide. Visit our website at www.lunchtimesoftware.com for more information on the products and services we offer.
Responsibilities
Provide phone, email and remote technical support for both software and hardware. Provide remote Software and Hardware installation and upgrade of existing software and hardware. Perform new customer setups and existing customer data conversions. Log all customer support requests/issues into our CRM. Provide technical training to school district IT staff.
Installation tasks will involve setting up our software on Microsoft Windows Servers and configuring data access in Microsoft SQL Server Management Studio.
Requirements
Must be comfortable talking on the phone and interacting with customers to help determine and resolve issues. Must be a good problem solver and be able to work independently and with others, take initiative, task-oriented and communicate effectively with customers and co-workers. Previous IT Related experience, either in the form of education or past job experience, is required.
Benefits
- Health Insurance through Highmark with a company contribution towards the monthly premium
- Simple IRA Retirement plan through Edward Jones with a 3% company match.
- Employee-paid Dental, Vision and AFLAC options
- Paid Time Off
Job Summary
Full Time
09/08/2022
01/16/2024
focaltechinc.com
State College, PA
<25
Related Companies
The job skills required for Technical Support Specialist include Technical Support, Installation, Initiative, Customer Support, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Support Specialist positions, which can be used as a reference in future career path planning. As a Technical Support Specialist, it can be promoted into senior positions as a Technical Support Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Specialist. You can explore the career advancement for a Technical Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Technical Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Support Specialist job description and responsibilities
Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.
02/25/2022: Altoona, PA
Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
01/19/2022: Dothan, AL
Technical support roles are primarily office based, and email/phone are the most popular ways to communicate with customers.
01/19/2022: Fort Collins, CO
A technical support specialist provides technical assistance for users of computers, networks, software, or other devices.
03/02/2022: Portsmouth, NH
Technical support specialists provide computer support for organizations or businesses.
02/15/2022: Albany, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Support Specialist jobs
The minimum education requirement for a technical support specialist role can vary from position to position.
01/23/2022: San Antonio, TX
Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.
03/01/2022: Springfield, IL
To become tech support, at minimum, an associate degree or certification with on-the-job training.
01/04/2022: New Orleans, LA
Trains customers on how to use hardware and software.
01/02/2022: Nassau, NY
Be an Oracle Certified Associate.
01/16/2022: Colorado Springs, CO
Step 3: View the best colleges and universities for Technical Support Specialist.
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