Job Description: The Role Do you have a passion for understanding the complexities of family relationships? Do you have a vision for how digital experience technologies can transform and contribute to our understanding of how people relate and engage with each other? Are you curious about the intersection of psychology, familial relationships, and engagement behavior across different generations around emotional and complex topics? The Fidelity Center for Family Engagement is scaling their relationship-based capacity to research these questions, and we are looking for intellectually curious, research and creative-minded individual to help us grow. As a Sr. Manager, Digital Engagement Experience Business Analyst, you will be a critical squad member responsible for working with and supporting the FCFE CPO to conduct research to inform the vision and mission, write epics and user stories that translate business needs into functional requirements and validate via user testing development phases. At FCFE, we harness the collective intelligence and passion lead by our thought leaders and domain experts and have a unique, entrepreneurial start-up culture within Fidelity. It is best suited for individuals that thrive in a fast pace, continuous learning environment and can adapt quickly to change and ambiguity, while seeing the bigger vision and next state mission. The Expertise and Skills You Bring Bachelor’s or master’s degree, ideally in an analytics or technical field, or equivalent experience. 5 to 9 years of experience in business analysis or UX/development-related roles. Experience working in financial services, financial technology, or adjacent industries. Experience working in startups and/or innovation labs within large companies Experience working with UX designers and developers to build innovative products and solutions. Research skills to uncover and investigate unmet needs and help team craft meaningful and usable solutions. Ability to translate detailed requirements into technical requirements that ensure all parties share a common vision of the project’s scope and functionality. Proficient in agile practices (backlog management, story writing, story mapping, visual planning, use of personas, outcome-based planning, etc.). Experience in reverse engineering and understanding existing technology solutions. You have a great attitude, love being part of a creative culture and thrive on being an effective contributor. The Value You Deliver Strong inclination to understand FCFE, our approach and mission Collaborative approach to working in an agile framework while also understanding the center’s deliberate design processes/framework Natural curiosity for keeping a pulse on emerging financial services, financial planning tools, adjacent spaces, intelligence technology, user experiences and social trends. Assessing and researching current uses of existing technologies across the enterprise AND in the marketplace to determine the potential options to consider for business decisioning. Driving and supporting key aspects of the strategy and product development life cycle including research, business requirements, and crafting and implementing end-to-end digital experiences. Delivery focused with strong dedication to quality and ability to take full ownership Certifications: Category: Business Analysis At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation please contact the following: For roles based in the US: Contact the HR Leave of Absence/Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 2 For roles based in Ireland: Contact AccommodationsIreland@fmr.com For roles based in Germany: Contact Accommodationsgermany@fmr.com Fidelity Privacy Policy