What you'll do:

• Lead client engagements and drive strategy discussions;
• ​Help clients to plan and develop a budget and then work with your team to deliver campaigns according to KPIs agreed to with the client;
• Provide guidance on campaign optimizations to ensure campaigns are set up for success;
• Oversee keyword and bid strategy across available advertising options;
• Establish structure and oversee development of daily, weekly, and monthly reporting, analytics, and performance insights for retail media campaigns;
• Oversee creation and execution of Test & Learns, especially of emerging retailer ad offerings and internal Flywheel capabilities
• Lead or oversee the success of recurring client calls
• Develop broader account teams and direct reports to support career growth at Flywheel and progression to the next role
• Accountable for accurate delivery of client campaign budgets and responsible for any mismanagement of client budgets by broader account teams
• If Media and Retail engagement (Full Service), connect weekly with internal Retail team
• Responsible for client education on trends and best practices, as well as sharing industry Thought Leadership
• Work with teams to identify new opportunities for clients under management
• Work with teams to quickly identify and resolve any client issues
• Lead internal projects that support the continued growth of the Flywheel media team
• Own agenda and preparation for Quarterly Business Reviews (QBRs) by client, delegating materials development to account teams
• Deliver executive-Level partnership updates and support sr. level meetings along side Flywheel Directors and VPs
• Travel required, based on client needs

Who you are:

• Bachelor’s Degree with at least 6 years of account management experience
• Digital Retail (Retail Media preferred) experience required
• At least 2 years of experience in Ecommerce media management
• Digital marketing, financial/quantitative analytics experience
• Strong analytical skills, with adequate knowledge of Microsoft Excel—pivot tables and ‘VLOOKUP’;
• Detail-oriented, good project management and organizational skills with the ability to work on tight deadlines;
• Experience in developing, managing, and analyzing online promotion campaigns;
• Possess strong interpersonal, presentation and communication skills;
• Innovative, scrappy, and independent thinker with the ability to influence using data;
• Ability to thrive in dynamic and demanding situations with minimum supervision
• Experience leading successful teams, including developing junior colleagues to progress in their careers
• Proven ability to effectively communicate performance, thought leadership and partnership updates to sr. leadership at clients, inclusive of C-Suite contacts 

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