ROLE & RESPONSIBILITIES:

Responsible for interacting with Pool Guests and Members in a variety of different ways. Will provide a friendly and familiar service approach with our members and a polished professional demeanor when dealing with non-members or member guests. Shifts will be a mix of working outside on the pool deck or in the Grill itself.

• Be able to effectively and efficiently run POS system
• Deliver food and drinks to Members and Guests in a timely and friendly manor
• Ensure that all Member and Guest needs are met
• Maintain a superior level customer service
• Manage communication between counter and line personnel
• Must be able to lift and carry minimum of 50 lbs., standing and/or walking for long periods of time
• It is the duty of all Food & Beverage personnel to promote and manage a seamless line of communication between all staff and members

QUALIFICATIONS & EDUCATIONAL REQUIREMENTS:

Must have one year of Food Service experience. Must be detail oriented, accurate and possess good organizational abilities and be capable of handling multiple tasks simultaneously. Knowledge of Point of Sale operations is preferred.

Must possess a high level of customer service skills and strong oral communication skills. Competency in dealing with members and fellow employees under circumstances requiring tact and diplomacy. Must possess the ability to work effectively under time deadlines.

ADDITIONAL NOTES:

Will have contact with Golf Course superintendent, Golf Pro, Membership Director, Athletic Director, Food & Beverage personnel, and other industry related people and is to conduct relationships in a manner that will enhance the overall marketing and operational success of the company.

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.