PLEASE NOTE: Your application will expire one year from the time of submission. Please feel free to apply to any other positions for which you may qualify. Our team members enjoy competitive salaries, a well-rounded benefits package, generous paid time off (including 25 holidays, vacation, and sick leave), and an array of professional development opportunities. We’re always looking to add to our team of more than 3,000 dedicated professionals who are leading online education worldwide with transformative digital solutions – personalized to every student. Job Posting End Date: Deadline to apply is 11:59 PM on 01-16-2024 Job Title: Performance Management Student Intern Contract Type: Employee Annual Salary: $15.00 - $25.50 (Support staff salary will be based on internal equity and experience) Location: FL - HOME OFFICE Job Description Summary: Our Mission is to Equip students for success by developing and delivering highly effective digital learning through an intuitive online platform. FLVS does not discriminate in admission or access to, or treatment or employment in its programs and activities on the basis of race, color, religion, age, sex, national origin, marital status, disability, genetic information or any other reason prohibited by law. The Position: Position General Summary: This is an intern position to help the student learn the responsibilities at FLVS under the supervision of the designated supervisor. This is a part-time, temporary position. Essential Position Functions: Assist with department functions as needed under the direction of the supervisor Contribute to the overall functionality of the department and assist staff with office and facility tasks as necessary Provide a high level of customer service Hold all work-related information in the strictest confidence; any breach in confidence may be subject to disciplinary action, up to and including termination Meet professional obligations through efficient work habits such as: meeting deadlines, honoring schedules, coordinating resources and meetings in an effective and timely manner, and demonstrates respect for others (These essential functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related duties as required.) Minimum Requirements: Education/Licensure/Certification: Must be currently enrolled in a High School, Trade/Tech School or College/University Must be at least 18 years of age Must have or working toward certification in the field of the intern position Knowledge, abilities and skills: Knowledge of basic computer operations and office software Knowledge of database systems for data retrieval Strong organizational skills Ability to establish and maintain effective working relationships with co-workers, other departments, and customers in a manner conducive to full performance and high morale Ability to communicate effectively both verbally and in writing, and understand and follow verbal and written instructions Demonstrative skill in attention to detail CORE COMPETENCIES FOR SUCCESS: COMMUNICATION SKILLS Clearly and effectively conveys and/or presents information verbally; summarizes what was heard to mitigate miscommunication; Shares ideas and perspectives and encourages others to do the same; Informs others involved in a project of new developments; Disseminates information to other employees, as appropriate; Effectively uses multiple channels to communicate important messages; Keeps supervisor well informed about progress and/or problems in a timely manner; Writes in a clear, concise, organized and convincing way for a variety of target audiences; The written message is consistently error-free; The written message has the desired effect on the target audience CUSTOMER FOCUS Prioritizes customers (internal and external) and their needs as primary and is dedicated to meeting their expectations; Develops and maintains customer relationships; builds credibility and trust; Quickly and effectively solves customer problems; Provides prompt, attentive service in a cheerful manner; adapts to changing information, conditions or challenges with a positive attitude; Incorporates customer feedback into delivery of service to provide the best experience possible for the customer; Actively promotes our organization in the community by serving as an ambassador or volunteer INTERPERSONAL SKILLS Relates well with others; Treats others with respect; Shares views in a tactful way; Demonstrates diplomacy by approaching others about sensitive issues in non-threatening ways; Considers and responds appropriately to the needs, feelings and capabilities of others; Fosters an environment conducive to open, transparent communication among all levels and positions; Takes the initiative to get to know internal and external customers FUNCTIONAL /TECHNICAL EXPERTISE Has the skills, abilities, knowledge and experience to be successful in functional area of expertise; Dedicates time and energy to keeping abreast of the latest information related to area of expertise and technology; Picks up on technology quickly; Does well in technical courses and seminars; Produces high quality work in organized and timely fashion INDIVIDUAL CONTRIBUTOR COMPETENCIES FOR SUCCESS: PEER RELATIONSHIPS Finds common ground and solves problems for the good of all; Can represent his/her own interests and yet be fair to other groups; Solves problems with peers with minimal “noise”; Is seen as a team player and is cooperative; Easily gains trust and support peers; Encourages collaboration; Is candid with peers CREATIVITY Comes up with a lot of new and unique ideas; Easily makes connections among previously unrelated notions; Tends to be seen as original and value-added in brainstorming sessions; Takes calculated risks; Is not afraid to try new things and potentially “fail fast” SELF KNOWLEDGE Seeks feedback; Gains insight from mistakes; Is open to constructive criticism; isn’t defensive; Proactively seeks to understand his/her strengths and areas for growth; applies information to best serve organization; Recognizes how his/her behavior impacts others and incorporates insight into future interactions PLANNING Accurately scopes out length and difficulty of tasks and projects; Sets objectives and goals; Breaks down work into the process steps; Develops schedules and task/people assignments; Anticipates and adjusts for problems and roadblocks; Measures performance against goals; Evaluates results ORGANIZING Uses his/her time effectively and efficiently; Concentrates his/her efforts on the more important priorities; Can attend to a broader range of activities as a result of organizing time efficiently; Can marshal resources (people, funding, material, support) to get things done; Can orchestrate multiple activities at once to accomplish a goal; Arranges information and files in a useful manner PROBLEM SOLVING Uses rigorous logic and methods to solve difficult problems with effective solutions; Probes all fruitful sources for answers; Can see hidden problems; Is excellent at honest analysis; Looks beyond the obvious and doesn’t stop at the first answers DRIVE FOR RESULTS Can be counted on to exceed goals successfully; Very bottom-line oriented; Steadfastly pushes self and others for results; Is full of energy for the things he/she sees as challenging; Not fearful of acting with a minimum of planning; Consistently seizes opportunities; Consistently exceeds goals Physical Requirements and Environmental Conditions: Location: Remote Light physical activities and efforts required working in an office environment (Reasonable accommodations will be made in accordance with existing ADA requirements for otherwise qualified individuals with a disability.) Why join Florida Virtual School and FlexPoint? Whether you’re part of our instructional staff, working with students on a personal, one-on-one basis to push them toward success, or one of our support staff members who work tirelessly to ensure we’re providing the cutting-edge experience you’d expect from the industry leader, all of us at FLVS and FlexPoint work with a common commitment in mind – the student is at the center of every decision we make. Our team members are passionate about delivering a high-quality, technology-based education that provides the skills and knowledge students need for success. We’re always looking to add to our team of over 3,000 dedicated professionals working across the state of Florida to transform education worldwide. Who we are Florida Virtual School and FlexPoint offer services for every learner, school, district, teacher, and beyond. We know that individualized learning, paired with innovation, can unlock endless possibilities. Join our team, and together, let’s lift learning above the status quo. Florida Virtual School (FLVS) provides high-quality, Kindergarten-12th grade online education to students, schools, and districts across Florida. As a fully accredited statewide public school district, students benefit from tuition-free, full-time and part-time online school options with state-certified teachers. Our team is here to provide families with a safe, reliable, and flexible education in a supportive environment. FlexPoint is the national arm of FLVS, serving schools and districts globally, providing digital K-12 courses that result in high student performance outcomes, easy-to-use online platforms, and educator training and support. Revenue generated from our work with districts outside of Florida is reinvested into the creation of the highest-quality courses, and the development of new educational technologies. Our commitment At Florida Virtual School (FLVS) and FlexPoint we value our diverse and dedicated team of instructors and support staff. Our values of excellence, innovation, community, balance, and communication create a work environment in which everyone feels confident and appreciated. Our organization and team members do more than just talk about our values; we live them and rely on them to be the foundation of everything we do. We recognize that without the instructors and staff who comprise our team, we would not be able to give our students the educational experience they deserve. Whether you’re part of our instructional staff working with students one-on-one to propel them toward success, or one of our support staff members working tirelessly to ensure we’re providing the cutting-edge experience you’d expect from the industry leader, all of us at work with a common commitment in mind – the student is at the center of every decision we make. Our team members are passionate about delivering high-quality digital learning on a robust online platform to achieve content mastery for student success. Chapter 295, Florida Statutes, sets forth certain requirements for public employers to accord preferences, in appointment, retention, and promotion, to certain veterans and certain family members of eligible veterans who are Florida residents. The relevant portions of the law apply to “the state and its political subdivisions.” School districts are subject to the requirements of Chapter 295 and preference will be given accordingly.