Fluent is a premier medical cannabis company, with cultivation, processing and retail locations in Florida, Texas, and Pennsylvania. Our purpose is to compassionately provide patients access to the highest level of medical cannabis in an unrivaled, professional healthcare environment with outstanding customer service. Patient care always comes first at 
Fluent and our standards, practices, and performance are unmatched.

We are looking for leaders who want to work alongside great talent and create a positive work experience for their team. We are focused on continuous improvements, which creates development opportunities, engaged feedback, and increased contributions towards our goals as a leader in the medical cannabis industry.

Find out more at www.getfluent.com. Follow us on LinkedIn.

ROLE SUMMARY:

The Quality Technician supports, measures, guides, and adjusts daily and weekly cultivation quality activities through their oversight and participation in our Quality Management System (QMS). The Quality Technician is responsible for ensuring the overall quality, compliance, and safety within the cultivation department, and to confirm personnel and processes adhere to our production plans and procedures. Activities may span the entire cultivation cycle, from botanical preparation to final product packaging. The ideal candidate will excel as a team leader, with expertise in food safety, HACCP planning, and a strong attention to detail. The candidate should also have a thorough understanding of
GMP, GACP, and GAP procedures. This role demands heavy amounts of documentation and systems management; duties are completed individually and occasionally in small teams, under the supervision of the Cultivation Quality Assurance and Compliance Manager. The position is structured around a required training program and expected function.

KEY RESPONSIBILITIES:

All candidates must be able to work in an environment with a safety culture. Extended periods of standing, bending, reaching, and high dexterity functions are required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, including but not limited to:

• Analyzing, developing, and implementing quality process improvements for cultivation areas
• Conducting or assisting in cultivations weekly & monthly audits
• Execute quality and compliance goals within cultivation 
• Upholding phytosanitary conditions within the cultivation department
• Ensuring quality control, safety, and compliance of all cultivation activities and personnel
• Patterns within the cultivation department that affect quality.
• Monitoring seed to sale system to ensure compliant obligations are met 
• Reviewing departments raw materials and inputs ensuring quality and compliance standards are met
• Collaborate on Standard Operating Procedures with department
• Assist in developing work instructions 
• Submit end of week reporting and EOD emails
• Documenting incident reports, and executing CAPA plans and investigations
• Ensure proper training, development, and mentorship of employees when needed
• Work with the management to ensure goals and deadlines are being met in a timely fashion
• Ensure department operates in a safe environment, reporting any violations to management 
• Verifies sanitation practices and overall sanitary conditions within the cultivation department
• Technical expertise on certain pieces of equipment, as well as ability to troubleshoot and disassemble hardware
• Reviewing cultivations key data collection points, reporting all findings to management 
• Independently performs a wide range of complex duties under general guidance from management 

QUALIFICATIONS:

• 3-5 years working in a cultivation environment
• Hold excellent interpersonal and communication skills
• Adaptability pivots within schedule
• Strong understanding and experience with seed to sale systems functionalities 
• Capable of working independently without supervision
• Understanding of applicable federal, state, and local laws and regulations as they pertain to cultivation
• Ability to accurately follow multi-layered instructions
• Training and guiding other team members on proper protocols and methods
• Capturing, tracking, and reporting data metrics from work areas and activities
• Ensuring consistent quality of work is achieved 
• Coordinating work patterns and directives as issued by management
• Maintaining working inventory of necessary equipment for tasks
• Ensuring scheduled cultivation tasks are completed and documented
• Taking direction, staying organized, and keeping detail-oriented with good judgement and integrity 
• Collaborating effectively with coworkers when assigned group work, and maintain a culture of continuous improvement as a cohesive team
• Maintaining a clean and organized work environment
• Inputting documentation as required
• Understanding of phytosanitary conditions and procedures 
• Following state and company guidelines, Standard Operating Procedures (SOP), Good Agricultural Collection Practices (GACP) and Good Manufacturing Practices (GMP)
• Completing coursework designated in the “Fluent Sessions” training program

SKILLS / INTERESTS:

• Medical device or Active Pharmaceutical Ingredient manufacturing
• Food safety
• Strong attention to detail
• Ethical Conduct
• Leadership skills
• Ability to work in a fast-paced environment
• Work in a safe, efficient manner, adhering to company safety policies
• Basic written and verbal communication skills
• Self-driven, hard working, and able to communicate effectively
• High degree of flexibility, with a strong work ethic
• Effectively manage time and meet all specified deadlines
• Excellent organizational skills
• Strong team player
• Ability to climb, squat, bend, twist, and stand for long periods of time.
• Able to work in environment with varying temperatures.
• Basic computer skills

SUPERVISORY RESPONSIBILITIES:

This position has no supervisory responsibility. 

REQUIRED EDUCATON and EXPERIENCE:

• Certified Quality Inspector Certification or obtained within 90 days of employment.

ADDITIONAL REQUIREMENTS:

Must have reliable transportation and a valid driver license.

Per state law, must be at least 21 years of age.
Must successfully complete a comprehensive background check.
Must pass a drug screening.

WORK ENVIRONMENT:

This position operates in cultivation and manufacturing environments. This role routinely uses cultivation processing 
equipment and standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to speak and hear. The employee frequently is required to stand for extended periods; walk; use hands to handle or feel objects, tools or controls; reach with hands and arms. Ability to work on desktop or laptop computer for extended periods of time reading, reviewing/analyzing information, and providing recommendations, summaries and/or reports in written format. Must be able to effectively communicate with others verbally and in writing. Employee may be required to occasionally lift and/or move moderate amounts of weight, typically less than 20 pounds. Regular and predictable attendance is essential.

POSITION TYPE / EXPECTED HOURS OF WORK:

This position regularly requires long hours and frequent weekend work.
TRAVEL:

Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or 
responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

AAP/EEO Statement:

Fluent is an equal opportunity employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, ancestry, age, marital status, sexual orientation, gender identity, disability or any other classification protected by law.

COMPANY BENEFITS:

Fluent provides comprehensive benefits offerings to all full-time employees. Our benefits include medical, dental and vision and supplemental insurance, paid time-off program and non-matching 401k plan.

Please note: Only shortlisted candidates will be contacted