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2 Client Service - Front Desk - (CSC) Jobs in Alexandria, VA

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Floyd's 99 Barbershop
Alexandria, VA | Full Time
$43k-54k (estimate)
1 Month Ago
Client Service - Front Desk - (CSC)
$43k-54k (estimate)
Full Time | Consumer Services 1 Month Ago
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Floyd's 99 Barbershop is Hiring a Client Service - Front Desk - (CSC) Near Alexandria, VA

Overview:
Floyd's Barbershop is looking for a Customer Service Coordinator to join our team. Are you an outgoing, customer-focused multi-tasker? If so, we would love to speak with you!

What's in it for you?
  • Hourly pay of $16/hour
  • Monthly bonus potential
  • Full health benefits for full-time employees (Medical, Dental, Vision)
  • Employee Assistance program (discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more)
  • Ongoing opportunity for growth
  • Fun and relaxed environment where individuality is not only embraced, but celebrated
  • Free Services monthly
  • Discounts on product
  • Locations nationwide should you ever want or need to relocate
Responsibilities:
Customer Service Coordinator Responsibilities:
  • Answer shop phones, make reservations, answer questions regarding our services, quote wait times, and take necessary messages for staff
  • Communicate service pricing, providing quotes, and upselling retailing and services as needed
  • Participate in company initiatives and ongoing promotions
  • Provide a high level of support and customer service for clients & team members
  • Follow all cash handling procedures when counting cash for opening and closing shifts and creating deposits for the banking process
  • Maintain the organization of the front desk at all times
  • Perform cleaning duties throughout shift to ensure company brand standards
  • Ensure shop equipment and supplies are stocked and organized
  • Assist with retail presentation and stocking
Qualifications:
Customer Service Coordinator Qualifications:
  • 2 years of experience in a customer facing role within Retail, Hospitality, or the Beauty Industry is required
  • Experience in a fast-paced environment
  • Strong desire to help others and team-focus
  • Excellent phone and in-person communication skills with both clients and coworkers
  • Ability to organize, prioritize, and follow up effectively
  • Ability to work a flexible schedule; including nights and weekends
  • Critical thinker who can maintain confidentiality, be concise, and very detail-oriented

Job Summary

JOB TYPE

Full Time

INDUSTRY

Consumer Services

SALARY

$43k-54k (estimate)

POST DATE

03/21/2024

EXPIRATION DATE

05/20/2024

WEBSITE

floydsbarbershop.com

HEADQUARTERS

CHANDLER, AZ

SIZE

100 - 200

FOUNDED

1999

CEO

STEPHINE WILSON

REVENUE

$5M - $10M

INDUSTRY

Consumer Services

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About Floyd's 99 Barbershop

Floyd's 99 Barbershop is a cutting-edge, Rock 'n' Roll barbershop for both men and women. It was established in 1999 by the O'Brien Brothers (Paul, Bill and Rob) in Denver, CO to provide old-school client services in a new-school way with a high-energy and welcoming environment. Our mission is to provide a memorable, unique and exciting experience for everyone that walks through our doors. Our expert barbers and talented stylists perform top-quality services including haircuts, color, styling, waxing and other traditional barber services, such as straight razor shaves and shoulder massages. We... consistently strive to give fresh styles and ideas by keeping up with industry trends and continuously educating our team of barbers and stylists through our Floyd's 99 Academy. Additionally, music has always been a core component of our brand. Though no two shops are the same, every shop is plastered with our iconic poster wall a visual time machine of popular musicians and memorabilia. Floyds 99 Radio also plays throughout every shop and features music from todays top hits to rock classics. Some shops even have hand-painted wall murals highlighting moments in music and pop culture. All of this combined give each shop distinctive and authentic feel with a retro vibe and modern twist, hence why were "More Than a Barbershop." Company Website: www.floydsbarbershop.com For Careers: www.floydsbarbershop.com/careers/ More
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Floyd's 99 Barbershop
Full Time
$29k-38k (estimate)
2 Days Ago