Description

• Make direct, in-person service calls in response to customer requests.
• Assess mechanical problems and take actions to resolve promptly.
• Work side-by-side with our customer’s personnel, and lead work crews as required.
• Oversee the full cycle of repair : disassembly, cleaning, inspection, repair, and assembly.
• Ensure that equipment is installed successfully and on schedule.
• Check equipment prior to start-up and assess start-up performance.
• Monitor the maintenance and performance of Flowserve equipment.
• Train customers in the proper procedures for operating and maintaining Flowserve products.
• Collaborate effectively with the supporting organizations of Flowserve, including the repair centers, customer service, and sales engineering.
• Maintain organized, accurate, timely records, including daily reports, jobs quoted, jobs performed, and time and materials charged.
• Other duties as assigned.

Qualifications

• High School diploma or GED equivalent.
• Five or more years of experience in mechanical field service, specifically repairing pumps.
• Experienced in removing and installing pump bases (epoxy grout, including pressure grout)
• Knowledgeable about the industrial applications and operations of pumps.
• Must be a self-starter with good follow-through, capable of working independently with little supervision.
• Experienced in successfully leading work crews.
• Able to explain mechanical problems and articulate the thinking process behind recommendations.
• Must be good at complex problems at technical level.
• Able to remain calm and even-tempered in the face of challenges, demands, and deadlines.
• Excellent ability to read and interpret blueprints, engineering drawings, and schematics.
• Capable in Outlook, Word, and Excel.
• Skilled at writing clear, concise emails with a professional tone
• Must be able to travel and spend time in the field 90% of the time.
• Must have an active driver’s license with a good driving record; will drive company truck.
• Physical activity is required, including frequent lifting up to 50 pounds, ascending / descending ladders and staircases, and climbing and reaching in, under, and around large equipment, often outside year-round.
• Ability to use Microsoft Word, Excel, and Teams is mandatory.
• Ability to complete in depth reports, QA / QC data sheets, and any additional paperwork within time constraints.

Preferred Experience / Skills :

• Field Machining / Welding experience.
• Skilled in the repair of large, high-end, single-stage and multi-stage pumps centrifugal pumps (OH, BB, VTP).
• Knowledge of BB5 Barrel Pump tear down and assembly is preferred.
• Knowledge of API 610 and 686 is a plus.
• Experience as a foreman / general foreman / lead hand during large turnarounds.

California residents only : the pay range for this role is $ 40.82 61.27 per hour depending upon experience.

The pay range for this role is $36.92 - $55.41 per hour.

Last updated : 2024-05-07