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Front Desk Receptionist/Clerk
Super 8 Amsterdam, NY
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$27k-36k (estimate)
Full Time 1 Day Ago
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Super 8 is Hiring a Front Desk Receptionist/Clerk Near Amsterdam, NY

Job Description

Job Description
Hours:
3pm to 11 pm Shift
7am to 3 pm Shift
11 pm to 7 am Shift
Must be able to work at least two different shift types.
Benefits/Perks
  • Annual Performance Bonus 
Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. 
Responsibilities: 
  • Monitor the maintain knowledge of hotel operations and activities.
  • Take reservations and answer questions via phone, email, and in-person.
  • Build rapport with guests and identify their needs through friendly conversation and open-ended questions.
  • Describe the features and amenities of guest rooms.
  • Ensure compliance with health and quality standards.
Qualifications
  • Friendly and outgoing personality
  • Familiarity with hospitality industry standards
  • Proficient in English; knowledge of other languages is a plus.
  • Computer literacy
  • Able to resolve issues with a customer-focused orientation.
  • Able to lift 50 pounds.
Must show up to work 10 mins ahead of time and be willing to work weekends. 

Job Summary

JOB TYPE

Full Time

SALARY

$27k-36k (estimate)

POST DATE

06/02/2024

EXPIRATION DATE

06/15/2024

WEBSITE

super8ohare.com

HEADQUARTERS

ELK GROVE VILLAGE, IL

SIZE

25 - 50

FOUNDED

1994

CEO

JON TRIVEDI

REVENUE

<$5M

INDUSTRY

Accommodations

Related Companies
About Super 8

10 reasons to stay at Super 8 O'Hare. 1- FREE Shuttle to and from Airport, D.S. Convention Center and AllStar Arena 2- FREE WiFi Internet in all rooms 3- SuperStart Breakfast in the morning 4-Indoor Pool and Spa 5- Fitness Room and Game Zone 6- Coin laundry for guest 7- Cable TV with 60 stations including HBO 8- FREE local calls 9- Large vehicle parking available 10- Pride of Super 8 since opened Use our online reservation service for a guaranteed reservation. It is easy, fast and secure way to reserve a room. Please call us directly and save even more on special packages that are only availab ... le at Super 8 O'Hare in Elk Grove Village. www.super8ohare.com More
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