Inside Sales / Customer Service Representative Noblesville, IN, USA Req #610 Tuesday, April 23, 2024 Company : Watermark ESP About Us Watermark is a manufacturer's representative for a wide range of products for the plumbing, HVAC, sewer, irrigation, and infrastructure markets.

Headquartered in Indiana, with a location in Ashland, OH, we service the Midwest and Mid-Atlantic markets and help manufacturers distribute their products efficiently through progressive channel strategies.

We also provide a range of services to channel partners, including contractors, engineers, and distributors to ensure their projects succeed with quality products yielding superior solutions. Responsibilities

• Answer all sales-related incoming calls and determine appropriate action
• Process quotes, orders, and delivery inquiries in an efficient and quick manner
• Provide prompt technical support to customers
• Work closely with outside sales account managers to assist with any customer needs
• Maintain and develop relationships with customers and prospects
• Adhere to and follow all appropriate sales processes and policies to ensure company meets sales and revenue goals
• Provide prompt, courteous, and professional responses to customer / prospect service-related issues
• Actively participate in sales meetings and training opportunities
• Partner with outside sales team members to ensure we are responding to new business opportunities and prioritizing growth of new accounts
• Develop in-depth product knowledge and stay current on all product changes Qualifications
• Technical aptitude with the ability to quickly learn product information
• Excellent communication skills
• Able to multi-task, be neat and detail-oriented and work quickly
• Ability to both work / learn independently and collaborate with other teammates
• An energetic and entrepreneurial attitude - be creative, adaptable & flexible
• Desire to learn - be a "sponge", be inquisitive, seek and find solutions
• Proficient computer skills, especially with Microsoft Office applications #watermarkeps #FCG-L #LI-NP1 No Agencies, Please Other details
• Pay Type Salary

Last updated : 2024-04-27