Overview: We are seeking a skilled and customer-oriented Service Writer to join our team. As a Service Writer, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our automotive service department. If you have a passion for the automotive industry and enjoy working with customers, we would love to hear from you. Responsibilities: - Greet customers and assist them with their service needs - Listen to customer concerns and accurately document them - Transmit customer requests to the appropriate technicians or mechanics - Provide accurate estimates for repairs and services - Upsell additional services or maintenance packages to customers - Schedule appointments and manage the service department's calendar - Coordinate with technicians to ensure timely completion of repairs - Keep customers informed about the status of their vehicles - Process payments and handle billing inquiries - Maintain a clean and organized work area Requirements: - Previous experience in automotive service management or as a Service Writer is preferred - Strong knowledge of automotive diagnostics, oil changes, brake repairs, and other common maintenance services - Excellent customer service skills with the ability to build rapport with customers - Strong sales and upselling abilities - Mechanical knowledge to effectively communicate with technicians and understand customer concerns - Ability to multitask and prioritize tasks in a fast-paced environment - Attention to detail and strong organizational skills Join our team as a Service Writer and enjoy competitive pay, a supportive work environment, and opportunities for career growth. Apply now!

Job Type: Full-time

Pay: $18.00 - $30.00 per hour

Expected hours: 40 per week

Day range:

• Monday to Friday

Shift:

• 10 hour shift

Ability to Relocate:

• Vero Beach, FL 32962: Relocate before starting work (Required)

Work Location: In person