27 Patient Service Representative Jobs in Stuart, FL
Florida Community Health Centers is Hiring a Patient Service Representative Near Stuart, FL
Since 1976, Florida Community Health Centers, Inc. (FCHC) has been a health care leader in Florida. We provide comprehensive primary and specialty health care and patient support services through a network of Centers surrounding Lake Okeechobee and across Florida’s Treasure Coast. Our mission is to ensure that everyone in our communities has access to culturally competent, high-quality health care that they can afford. FCHC has locations in Clewiston, Moore Haven, Okeechobee, Fort Pierce, Port St. Lucie, Stuart, Indiantown, Pahokee and West Palm Beach. FCHC’s Corporate Office is centrally located in West Palm Beach, Florida. FCHC has multiple staff members who speak Spanish and Creole, and translation is available for other languages as needed. FCHC has created a “one-stop shop” for patients–providing Pediatric and Adult Primary Care, Dental, OB/GYN and Women’s Health, Infectious Disease, Behavioral Health, Pharmacy, chronic disease education and care management, referral assistance, benefit enrollment assistance and coordination, and telehealth services. Our patients benefit from a “medical home” model, where they may access our extensive array of health care clinicians and services in an atmosphere where they are treated with respect, care, and concern.
Mission
The Mission of Florida Community Health Centers, Inc. (FCHC) is to provide accessible, cost-effective, high-quality, comprehensive health care to all persons in our communities.
Vision
Florida Community Health Centers, Inc. (FCHC) will maintain strong leadership in, and advocate for, the provision of health care services.
FCHC will foster and promote collaborative relationships and will develop partnerships with local, state, and federal public health service agencies and the community in general, to enhance the quality of delivery systems for comprehensive health care. FCHC will be an employer of choice and will demonstrate excellence with a highly trained staff and governing board.
Values
FCHC values Integrity, Compassion, Commitment to serving others (external and internal to the organization), Innovation, Effectiveness (cost and outcome), Efficiency, being Mission-driven, Commitment to serving others internal to organization and Commitment to Excellence.
- This center is hiring multiple candidates**
- PC 12-5011-194
- PC 12-5011-064
- PC 12-5011-309
- Employee has a working knowledge of and is able to explain all aspects of the Medical Records Policies and Procedures. (i.e., release of records, subpoenas, etc.)
- Greets patients as they arrive, has patient sign in, verifies demographic information and ensures ready “for staff” status changes. Maintains a warm and friendly environment and exhibits good customer service.
- Properly works “Eligibility Issues Bucket”, for any insurance discrepancies the day before scheduled. Monitors next day appointment status by utilizing the automated eligibility and phone list report.
- Responsible party and patient demographics including address verification, are completely entered into the system in accordance with the policy and procedure manual to include name, date of birth, income, family size, alerts, PCP and contact preference
- Properly identify and verify third‐party coverage, sliding fee scale eligibility and complete appropriate forms (i.e., insurance verification form, income information form, Availity, Medicare questionnaire[MSP], Medicaid verifications, etc.). Obtain proof of income annually with tax return or three consecutive pay stubs. Ensure proper pay codes are added to account including selecting proper carriers and ID numbers as required for accurate billing.
- Understand definition of and determines migrant seasonal farm worker status, homeless status, and properly enters into EHR Systems
- Employee accurately explains patient responsibility for all payor codes. (i.e., insurance, sliding fee scale, Medicaid, Medicare, and special programs).
- A properly executed consent for treatment and Health Care Proxy and Contact Information Form are obtained according to policy.
- Maintains cash drawer ensuring accuracy and security at all times. Cash drawer consistently balances preventing shortages/overages. Ensure cash drawer is balanced upon leaving for and returning from lunch
- Explains charge totals for the day and patients portion to the patients. Collects appropriate co‐pays, co‐insurance and sliding fee scale portions during registration and/or exiting patient. Review outstanding balances in patient accounts
- Review the current day’s charges with patient
- Review account past‐due balance. (i.e., ROA, CIB, Bad debt.)
- Process receipt for patient and keeps a signed copy of credit card payments
- Timely entering of the completed encounter ensuring proper payor codes, correct site location, and diagnosis are assigned. (Encounters must be entered by noon on the 2nd business day after the date of service.)
- Reviews workflow dashboard, claim in hold, patient account holds, and ensures all claims are created and resolved. Completes deposit slip, balancing cash & checks to DCRJ
- Process charge entry user audit report and balances charges to encounters and payments Daily Cash Receipt Journal (DCRJ) and compares data entry on report
- Balance and complete DCRJ accurately and completely
- Ensure all receipts are accounted for and used in sequential order.
- High School Graduate or Equivalent
- One (1) year of Data Entry/Medical Office experience ( preferred )
- Strong Customer Relations Skills
- Valid Florida Driver’s License and has reliable/accessible transportation.
- Bilingual (Spanish/English) speaking (preferred)
Company DescriptionOur mission here at Florida Community Health Centers, Inc. is to t provide accessible, cost-effective, high-quality, comprehensive health care to ALL persons in our communities. We serve 16 locations surrounding Lake Okeechobee & the Treasure Coast. Should you be interested please submit your resume to us for review. Thank you!
Our mission here at Florida Community Health Centers, Inc. is to t provide accessible, cost-effective, high-quality, comprehensive health care to ALL persons in our communities. We serve 16 locations surrounding Lake Okeechobee & the Treasure Coast. Should you be interested please submit your resume to us for review. Thank you!
Job Summary
Full Time
Ambulatory Healthcare Services
$39k-53k (estimate)
08/15/2023
07/18/2024
fchcinc.org
OKEECHOBEE, FL
200 - 500
1976
CHRISTOPHER ROBSHAW
$10M - $50M
Ambulatory Healthcare Services
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About Florida Community Health Centers
Community Health Center delivering quality, comprehensive, preventive and primary health care to all persons regardless of their socioeconomic circumstances.
The job skills required for Patient Service Representative include Coordination, Data Entry, Leadership, Credit Card, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Service Representative positions, which can be used as a reference in future career path planning. As a Patient Service Representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Representative. You can explore the career advancement for a Patient Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Service Representative job description and responsibilities
Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.
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May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.
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Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.
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Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.
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A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Service Representative jobs
Open the Patient Service Representative Cover Letter Template.
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Patient confidentiality must remain a primary concern.
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Know how to feel, express and receive gratitude.
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Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
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Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.
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Step 3: View the best colleges and universities for Patient Service Representative.
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