Job Summary:
Specialists apply discipline-specific or institutional knowledge and skills in the performance of departmental activities which support the Company's operations. Specialists typically prepare for their role by earning a post-secondary degree in a specific field, obtaining certification, or by on-the-job training and work experience. Incumbents may directly manage a small number of direct reports; the primary function of the role is applying specialized knowledge and skills as an exempt-level individual contributor.

What Will You Be Doing?

• The essential functions listed represent the major duties of this role, additional duties may be assigned.
• Serve as a liaison between internal clients and functional departments; help clients achieve their objectives by serving as a resource in the interpretation, application and compliance with internal and external laws, regulations, policies, procedures, standards and practices.
• Identify risks, evaluate controls and prepare findings and recommendations. Implement compliance programs to prevent illegal, unethical or improper business practices.
• Ensure through audits that the organization's programs are consistently administered in compliance with organizational policies and procedures, contractual obligations, rulings, laws and government regulations.
• Monitor and evaluate the effectiveness of solutions, policies, practices and processes to ensure continuous improvement, good client relations and adherence to business requirements. Recommend improvements to achieve and deliver high quality, value-added services.
• Develop, implement, administer and revise policies, procedures and programs that meet business needs; assist and/or lead program development and enhancements.
• Research, analyze, maintain, modify, validate and prepare data, information and content used in making business decisions. Present findings and articulate results.
• Produce, edit and distribute a variety of business documents such as reports, proposals, policies, procedures, audit results, issue papers, marketing materials, newsletters, brochures, etc.
• Create, present and/or facilitate meetings, webinars, conference calls, training programs, education sessions, certifications, etc. for a variety of internal and external audiences.
• Represent assigned function at external hearings, mediations, audits, meetings, etc.
• Participate on or lead large, complex departmental and/or divisional projects. Plan, organize, monitor and control projects to ensure the effective use of resources and adherence to project management standards and reporting requirements.
• Participate on Company workgroups and initiatives.
• Develop and build internal and external partnerships to improve communication, coordination, collaboration and effective working relationships within own department, across the Company and outside of the Company.
• Mentor and coach less experienced coworkers on the technical and interpersonal skills needed for effective job performance.

What is Required?

5 years related work experience. Experience Details: 3 years of Business Analyst Experience

Required Education:

Related Bachelor's degree or additional related equivalent work experience

What is Preferred?

• Experience with project capability implementations, contributing to business requirements/user stories, performing testing, supporting operational readiness, and workin with multiple teams in a matrixed environment
• Experience with Agile methodology and delivery of capability implementations
• Demonstrate proficiency in Group Enrollment, Billing and Payments processing environments and systems, specifically EnrollPoint

*Influences change and acts as a change leader

*Ability to manage tasks independently and make decisions without oversight

*Exceptional critical thinking skills, ability to evaluate alternatives and present solutions that are consistent with business objectives and strategy.

*Effective and strong verbal and written communication skills, with ability to communicate to technical and non-technical audiences of various levels in the organization (e.g., executive, management, individual contributors)

*Strong proficiency with Microsoft Office, with a focus on PowerPoint presentation and Excel for data reporting purposes.

*Must be a self-starter with the ability to identify innovative ways to capture insights, assess data and identify experiential opportunities.

*Displays confidence, high energy, and an understands the importance of process efficiency and user experience

• Demonstrated knowledge and experience working on continuous improvement methodologies, tools and techniques
• Prior business, process improvement or data analyst experience
• Experience with developing DTPs and SOPs

General Physical Demands:

Sedentary work: Exerting up to 10 pounds of force occasionally to move objects. Jobs are sedentary if traversing activities are required only occasionally

What We Offer:
As a Florida Blue employee, you will thrive in our Be Well, Work Well, GuideWell culture where being well as an individual, and working well as a team, are both important in serving our members and communities.
To support your wellbeing, comprehensive benefits are offered. As an employee, you will have access to:

• Medical, dental, vision, life and global travel health insurance;
• Income protection benefits: life insurance, Short- and long-term disability programs;
• Leave programs to support personal circumstances;
• Retirement Savings Plan includes employer contribution and employer match;
• Paid time off, volunteer time off, 10 holidays and two flexible Well-Being days
• Additional voluntary benefits available; and
• A comprehensive wellness program

Employee benefits are designed to align with federal and state employment laws. Benefits may vary based on the state in which work is performed. Benefits for intern, part-time and seasonal employees may differ.
To support your financial wellbeing, we offer competitive pay as well as opportunities for incentive or commission compensation. We also conduct regular annual reviews with pay for performance considerations for base pay increases.

Typical Annualized Hiring Range:$74,200 - $92,700

Annualized Salary Range:$74,200 - $120,500
Final pay will be determined with consideration of market competitiveness, internal equity, and the job-related knowledge, skills, training, and experience you bring.

We are an Equal Opportunity/Protected Veteran/Disabled Employer committed to creating a diverse, inclusive and equitable culture for our employees and communities.