The Vice President (VP) of Customer Success reports to the Chief Clinical Trial Officer (CCTO) and will be an influential leader representing Customer Success across the business. The VP will partner with the CCTO and other executives to drive strategic thinking and operational excellence across internal and customer-facing programs that will allow Florence Healthcare to scale while continuing to provide white glove service to its stakeholders. T...
What You’ll Bring To The Team. As a. Customer Success Manager (CSM). you will help promote retention of customers and contribute to their positive experience with Florence. As a CSM you will support customers by building close relationships with end-users. You will work directly with customers to help solve their problems and ensure their satisfaction throughout their customer lifecycle. You will focus on building loyalty to ensure long-term clie...
About You. If you don't see an open position that fitting your career goal/area of expertise at this time, we are still interested in connecting with you. We are a growing company that is looking for good humans to hire for our future positions. Please submit your resume for future consideration. We will also be happy to include you in our monthly newsletter so you can stay up to date on news about Florence. Please check out the departments we co...
