1 IT Systems Analyst Job in Ludington, MI
FloraCraft Corporation is Hiring an IT Systems Analyst Near Ludington, MI
- Responds to requests for technical assistance in person, via phone, and electronically;
- Diagnoses and resolves technical hardware and software issues;
- Researches questions using available information resources;
- Advises user on appropriate action;
- Follows standard help desk procedures;
- Redirects problems to correct resources;
- Identifies and escalates situations requiring urgent attention;
- Tracks and routes problems and requests and documents resolutions;
- Informs management of recurring issues;
- Stays current with system information, changes, and updates; and
- Performs any additional job duties as required.
- Excellent oral and written communication skills;
- Learning skills;
- Excellent customer service orientation;
- Problem analysis;
- Problem-solving;
- Adaptability;
- Team interaction;
- Planning and organizing;
- Attention to detail;
- Bachelor's Degree in Information Technology or Computer Science, or related studies, and 2-4 years related experience or training; or equivalent combination of education and experience.
- Working knowledge of fundamental operations of Microsoft 365, Windows 11, Windows Server, and networking skills – Plex or other manufacturing ERP/MRP experience is a plus;
- Computer hardware basics and ability to learn new software quickly;
- Knowledge and experience of customer service practices; and
- Related experience and training in troubleshooting and providing help desk support
Job Summary
Full Time
Durable Manufacturing
$85k-105k (estimate)
06/28/2023
06/11/2024
floracraft.com
LUDINGTON, MI
50 - 100
1946
Private
RUSSELL LEE SCHOENHERR
$10M - $50M
Durable Manufacturing
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The job skills required for IT Systems Analyst include Troubleshooting, Computer Science, Customer Service, Written Communication, ERP, Networking, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Systems Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Systems Analyst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Systems Analyst positions, which can be used as a reference in future career path planning. As an IT Systems Analyst, it can be promoted into senior positions as a Business Application Delivery Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Systems Analyst. You can explore the career advancement for an IT Systems Analyst below and select your interested title to get hiring information.
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