7 IT Help Desk II-Flooring Services-San Antonio Jobs in San Antonio, TX
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IT Help Desk II-Flooring Services-San Antonio
$50k-62k (estimate)
Full Time | Business Services
2 Months Ago
Flooring Services is Hiring an IT Help Desk II-Flooring Services-San Antonio Near San Antonio, TX
Flooring Services has continued to be a trusted and respected industry leader in the home building industry since 1983. Our family of companies bring the Family Advantage, and we conduct our affairs with integrity while demonstrating respect for our clients, employees, the environment, and the communities in which we do business.
SUMMARY: Do you possess IT Helpdesk experience and skills, but also enjoy interacting with people? We are seeking an individual to join our IT Department to provide technical support, troubleshooting, diagnosis and repair of hardware, software, and other IT related issues. You will collaborate with the IT department to ensure resolutions are found to a multitude of challenges faced day to day.OVERVIEW OF YOUR DAILY TASKS:- Provide helpdesk support and resolve challenges faced throughout the company
- Modify configurations, utilities, software default settings, etc. for the local workstation
- Document internal procedures
- Assist with onboarding and workstation set up of new users
- Report issues to the Service Desk for escalation when necessary
- Perform timely workstation hardware and software upgrades as required
- Assist department in any special projects
- Excellent interpersonal customer service skills are a must
- Excellent verbal and written skills, the ability to communicate clearly and professionally
- Strong organizational/analytical skills and attention to detail
- Excellent hardware skills with an understanding of PCs and competency to resolve issues in a timely manner.
- Bachelor’s degree in Information Systems, Business, Communications, or related field a plus
- Minimum of two years previous Helpdesk experience required.
- Valid driver’s license required (frequent travel with personal vehicle will be required Houston/San Antonio/Austin)
- Medical, Dental and Vision coverage
- 401K
- Paid Holidays
- Vacation and Personal Time
- Employee appreciation events
- Mileage reimbursement
- Overnight business travel accommodations will be covered by the company
Job Summary
JOB TYPE
Full Time
INDUSTRY
Business Services
SALARY
$50k-62k (estimate)
POST DATE
03/15/2024
EXPIRATION DATE
06/11/2024
WEBSITE
flooringservices.com
HEADQUARTERS
SANDY, UT
SIZE
<25
FOUNDED
1994
CEO
JEFF PEDERSEN
REVENUE
$5M - $10M
INDUSTRY
Business Services
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