Work on the forefront of outdoor recreation in Eureka Springs and Northwest Arkansas! We’re Float Eureka, a watersports outfitter specializing in canoe, kayak, and stand up paddleboard rentals and operating an outdoor gear retail shop. We’re located on highway 62 in the heart of Eureka Springs. We help our guests decide on an outdoor adventure and get on the water on one of the rivers and lakes in the area.

What you’ll do:

• Rent canoes, kayaks, stand up paddleboards, and related gear to customers
• Assist customers with choosing a river or lake trip destination
• Sell merchandise in our shop, monitor inventory, and replenish displays
• Load and unload boats from canoe trailers, shuttle vehicles, and customers’ vehicles
• Answer customer phone calls and emails
• Use technology to conduct business efficiently
• Check customers in for trips and explain the float; ensure customer waivers are signed
• Clean boats, equipment, and the office

You must be able to:

• Work weekends and summer holidays.
• Assist a second person to lift 75 lb canoes and kayaks over your head and load them onto a canoe trailer.
• Work well independently and as part of a team in a high performing environment.
• Communicate reliably via email or text with management and other team members.
• Work on your feet and be active during your shift

We're looking for: Someone who enjoys interacting with people and providing great customer service. The ideal candidate has some experience working independently in a retail or other customer service setting. This role is responsible for keeping equipment and displays clean and organized. While the job is office based, you should be able to perform physical tasks. It's a plus if you appreciate the outdoors and being on the water, but not required and we will train you for the position.

This is not just an office worker/cashier position - this person is responsible for booking customers, answering the phone, explaining the setup of stand up paddleboards to our guests, and loading boats onto guest vehicles. When you apply please address your qualifications and experience in customer service, retail, outdoor recreation (if applicable), and performing physical tasks.

Perks of the job:

• Be part of a fun, fast-paced team and positive environment while you learn about different watersports and help put customers on the water
• Potential mid season raise based on performance.
• Performance based end of season cash bonus if you stick out the season and depending on how busy we are ($250-$500)
• Fun working environment with strong training program; a great resume builder and we will serve as excellent references for any future job
• Use of boats, gear, and equipment outside of work
• You will learn about the outdoors, watersports, floating, and outdoor recreation

Job Type: Full-time

Pay: From $16.50 per hour

Expected hours: 35 – 45 per week

Benefits:

• Employee discount

Compensation package:

• Bonus opportunities
• Hourly pay

Schedule:

• Weekends as needed

Application Question(s):

• Do you have any experience renting boats or working in retail? If so, what were you responsible for at that job?
• Are reliable and dependable? We have a small team and a short season and need to be able to rely on employees to show up for all of their scheduled work days.
• Do you have any experience kayaking, canoeing, or stand up paddleboarding? If so, tell us about it. Would you be good at (and enjoy) informing customers about watersports and helping them get on the water?
• Have you ever been arrested or charged with a crime? If so, please explain. Crimes of dishonesty or theft are automatic disqualifiers.
• Why should we hire you for this position and why would you be good at it? Please tell us in at least 2-3 sentences. Please elaborate!
• Are you able to assist a second person to lift 75 lb canoes and kayaks over your head and load them onto a canoe trailer? Are you able to perform outdoor, physical tasks and move and load stand up paddleboards for customers? Please speak to your experience doing this.

Education:

• High school or equivalent (Required)

Ability to Commute:

• Eureka Springs, AR 72632 (Required)

Work Location: In person