• Assist New Customers with the set-up of Flex Fleet Rental’s insurance requirements with their insurance providers
• Keep all active customers’ insurance documents up to date as they expire
• Manage scheduled auto customers
• Assist customers and vendors with insurance claims they are processing involving Flex Fleet Rental trucks
• Keep up to date documentation of all job duties and processes for this roll
• Be the expert for internal and external customers on insurance
• Filing and documenting claims on internal recoveries for damaged vehicles
• Assisting in legal disputes for auto claims filed against our policy
• All other duties as assigned

• Proficient computer skills including Microsoft Word, Excel, and Outlook
• Excellent verbal communication, presentation, and self-management skills
• Organized with attention to detail
• Proven ability to build and maintain relationships with clients and interact with all levels of the organization
• Excellent at time management
• Team player
• Ability to perform well in a high stress environment
• Willingness to learn internal software

• College degree preferred but not required
• Proficient with Microsoft Office Suite or related software.
• 2-3 years of experience in an office/customer service environment
• Experience with commercial insurance and claims processing strongly preferred

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