FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business! Partner with the best in the heavy-duty industry and apply today! The Heavy-duty Parts Specialist (Back Counter/Service) is a fast-paced environment that provides accurate first-class assistance to Technicians and Service Advisors in person and by telephone. Must have strong verbal and writing skills with the ability to communicate fluently. Familiarity with the automotive/heavy-duty industry to accurately answer questions and satisfy all needs and requirements. DUTIES & RESPONSIBILITIES Order parts with local parts dealers and OEM Dealerships. Have strong communication skills Attend to all service technicians and service advisor's parts work orders Provides clear and accurate estimated time of arrival and any additional information with regard to special-order parts Ensures special orders are promptly received and notify internal and external customers accordingly Secures return parts, properly tags and sorts parts, and promptly returns to source Team-oriented with an energetic positive attitude skill but also be self-motivated to consistently deliver high quality service. Maintains parts storage area in a clean and well-organized fashion EDUCATION & TRAINING High school diploma or GED required; post secondary education or coursework desired KNOWLEDGE & EXPERIENCE Parts-provisioning experience in automotive repair environment. Strong computer and internet skills (multiple platforms) SKILLS & ABILITIES Unrestricted driver's license and clean driving record Strong communication, presentation, and writing skills FleetPride is the leader in the industry comprised of retail, service, distribution and wholesale divisions.