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Fleet Services by Cox Automotive
Hillsborough, NJ | Full Time
$67k-93k (estimate)
2 Weeks Ago
Fleet Services by Cox Automotive
Hillsborough, NJ | Full Time
$54k-73k (estimate)
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Troon
Hillsborough, NJ | Part Time
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Cox
Hillsborough, NJ | Full Time
$54k-73k (estimate)
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Sr Shop Manager
$67k-93k (estimate)
Full Time 2 Weeks Ago
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Fleet Services by Cox Automotive is Hiring a Sr Shop Manager Near Hillsborough, NJ

Cox Automotive Mobility Fleet Services keeps your fleet moving.
Headquartered in Indianapolis, Cox Automotive Mobility Fleet Services (CAMFS) has grown to become one of the largest fleet maintenance companies in the country.
CAMFS is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. CAMFS also services customers utilizing its 20 nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in-house call center and provide scheduled maintenance services and unscheduled services to fleets anywhere, anytime.
CAMFS is currently hiring a Sr. Shop Manager/ join our Management Team to support the future growth of the Company. If you are looking for a new place to call home, we would love to talk to you!
Duties:
  • Ability to lead a team of Technician Leaders to drive productivity and growth.
  • Lead a team of 15 technicians, provide leadership and guidance to deliver company results.
  • Skillset in Sales and mechanically inclined; generating new business within the market and supporting the operations of the business.
  • Knowledge of the mobile work environment and challenges, maintenance practices, and CAMFS-specific requirements and processes for mobile maintenance
  • Ability to act with a high sense of urgency.
  • Meet one-on-one with direct reports to provide coaching and mentoring and help them find solutions.
  • Perform onboarding activities for technicians, such as requesting equipment or tools and company-issued service truck, completing all forms of new hire documentation, and/or providing access to various company systems to ensure all have resources, tools, and equipment they need to complete their work safely and effectively.
  • Regularly conduct safety audits and Quality Control Inspections (QCIs) and Safety Audits.
  • Provide technicians with standard and emergency operating procedures for maintenance, replacement, and repair work.
  • Monitor inventory levels of equipment, parts, or tools across technicians.
  • Interview, select, and train new technicians.
  • Actively work across CAMFS organizations to resolve items related to the technician’s role, such as HR, Parts/Procurement, Fleet Management, IT, etc.
  • Expresses ideas and disagreements, constructively resolves conflict, and encourages others to do the same.
  • Able to collaborate with customers, especially customers with urgent issues, to provide solutions that meet customer requirements. 
  • Strong Excel and data entry skills, and the ability to learn new platforms (such as CAMFS IT Systems, including Web Wrench, MobileFrame, RO Writer)
  • Demonstrated skill and interest in continuous improvement of processes.
  • Proficient computer skills. Competent using Microsoft Office Suite (Excel, Word, Power Point, Skype, etc.)
  • Able to motivate team members to achieve daily, weekly, and monthly goals.
  • Provide leadership to individuals and management team daily.
  • Drive New Business in Developing Markets and Support current business in existing markets.
  • Develop productivity reports and work with team members to improve productivity.
  • Actively work across CAMFS organizations to resolve issues related to the technician’s role.
  • Lead Mobile Technician Leaders (MTL) to perform best practices and achieve Quarterly targets.
  • Meet with MTL’s, Technician’s, and Customers frequently.
  • Directly Oversee the operations and Mobile Technician Leaders in the Market.
  • Providing leadership and supervision, to ensure high levels of efficiency, productivity and safety standards are met.
  • Coordinating and conducting regular meetings with technicians to engage, energize and mentor.
  • Performs other duties and responsibilities as assigned.
Requirements:
  • Bachelor’s degree in a related discipline and 8 years’ experience in a related field. The right candidate could also have a different combination, such as a master's degree and 6 years’ experience; a Ph.D. and 3 years’ experience in a related field; or 12 years’ experience in a related field.
  • • 3 years’ experience in management or leadership role
  • Eight (8) plus years of experience as a Diesel Technician on Medium to Heavy-duty vehicle repair or equivalent combination of technical education/certifications/skills/ experiences
  • Safe Drivers Needed; valid driver’s license required.
  • Must be at least 21 yrs. or older.
Required Competencies:
  • Ethics & Values: Adheres to an appropriate and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what he preaches.
  • Action Oriented: Has a sense of urgency daily; is action oriented; not fearful of acting with a minimum of planning; seizes more opportunities than others.
  • Technician Focus: Will seamlessly navigate from mentor/coach to ‘tough love’ manager to manage a diverse set of technicians. 
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in services; acts with customers/technicians in mind; establishes and maintains effective relationships with customers/technicians and gains their trust and respect.
  • Functional/Technical Skills: Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.
  • Listening: Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he disagrees.
  • Systems: Demonstrated ability to learn and use IT systems related to technician performance.
  • Interpersonal Savvy: Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
  • Problem Solving: Can identify problems and develop practical solutions. Able to understand internal constraints and avoid a ‘take it or leave it’ approach to problem-solving.

Job Summary

JOB TYPE

Full Time

SALARY

$67k-93k (estimate)

POST DATE

05/13/2024

EXPIRATION DATE

05/27/2024

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