Position Summary / Purpose:

This position is accountable for all activity and financial performance at the site in line with the company’s mission statement, values, and various goals regarding sales, profitability, and customer satisfaction. The Operations Manager will also foster a high-performance and positive team environment.

Principle Duties & Responsibilities:

• Embodying the company’s Mission Statement and Core Values at all times and creating a culture where all employees do so, as well
• Hiring and coaching the right people at the right times to ensure continuous improvement and operational excellence
• Developing and maintaining a culture of safety
• Meeting or exceeding the site’s P&L goals
• Analyzing financial and operational reporting and implementing improvements
• Ensuring that jobs are progressing appropriately and that resources are properly allocated
• Managing escalations from dissatisfied customers or referral sources
• Creating a network of quality subcontractors, temporary labor, and suppliers
• Designing operations capable of handling work outside of normal hours, such as on-call, catastrophe, and support of other company offices
• Leading change in a positive and constructive way
• Nurturing talent for future advancement opportunities
• Managing various office administration functions such as auto repair, office cleaning, and supplies management
• Enforcing all company policies
• Contributing actively to the growth and maturation of the company as a whole
• Requires a valid driver's license.
• Other related duties as assigned

Requirements:

• Ability to understand medium-complexity financial and operations reports
• Excellent verbal and written communication skills
• Excellent interpersonal, negotiation, and conflict-resolution skills
• Excellent organizational skills and attention to detail
• Strong analytical and problem-solving skills
• Ability to prioritize tasks and delegate them when appropriate
• Ability to act with integrity, professionalism, and confidentiality
• Proficient with Microsoft Office Suite or similar software

Education and Experience:

• Bachelor’s degree or above in Business Administration or a construction-related field, or the equivalent combination of education and experience
• A minimum of three years of leadership experience with reconstruction or construction, for a for-profit company is strongly preferred

Physical Demands / Working Conditions:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 50 pounds at times
• Must be able to access and navigate each department at the organization’s facilities
• Occasional day or overnight travel to the company’s various locations

Salary: $85,000 to $100,000 

Who we are:

Just Right Cleaning and Construction is a full-service restoration contractor in Eastern Washington. For more than 30 years, JRCC has been this area's go-to firm for reconstruction and disaster mitigation services. Thousands of home and business owners have relied on us to rebuild their dreams following a catastrophic property loss like a fire or flood. Please visit us at www.jrcconline.com 

Our team at Just Right Cleaning & Constructionis honored to be a FLEET Response Partner Company since FLEET Response is a national leader in the restoration services industry. The FLEET Response offers a fresh perspective on the revitalization process. We are a people business, made up of affiliated businesses all around the United States that adhere to the Golden Rule. FLEET Response is there for our customers whenever they need us, with a quick response and sympathetic ear to give them strength during a crisis and reliable assistance and direction to get them back on their feet after an interruption. Regardless of the severity of the damage, we have the resources and manpower to quickly restore your home to pre-loss condition through water, fire, or smoke damage repair; remove mold, and rebuild.

For more information about FLEET Response, please visitwww.fleetresponsenow.com.