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Assistant Retail Experience Manager - Full time
Fleet Feet Metairie, LA
$81k-120k (estimate)
Full Time 2 Months Ago
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Fleet Feet is Hiring an Assistant Retail Experience Manager - Full time Near Metairie, LA

OverviewWe believe Running Changes Everything. If you believe that, too, we want to talk. With nearly 250 stores and a robust e-commerce site, Fleet Feet is the largest running retailer in the country. Catering to more than runners, we pride ourselves on having an inclusive environment! We believe it’s a privilege to serve and remain committed to delivering unmatched service and support when outfitting customers in everything they need to have a successful run, whether that’s introducing them to their new favorite running shoes, socks, or gear, or inviting them to our next training program run. We like to keep things high-spirited, fast-paced, and fun. We don’t mind wearing more than a few hats and stepping in to help out wherever is needed. Our team is a group of knowledgeable and hardworking individuals who work, sweat, and live passionately. We run together to tackle a problem, reach a goal, get encouraged, and nurture our brand each day. We are in full pursuit to find hardworking people to join us on our quest and bring our core values to life.
ResponsibilitiesAs an Assistant Retail Experience Manager, you will work to support the Retail Experience Manager in the day-to-day and long-term success of retail staff. This position will help build the best customer experience by focusing on what matters most, the team. You will assist with recruiting, onboarding, scheduling, coaching, performance management, training, and education of our Retail Sales Associates, or Outfitters, as we call them.
Qualifications
  • Available to work a flexible schedule, including days, evenings, weekends, and holidays
  • Demonstrated leadership ability with at least 1 year of retail experience in a customer-facing sales setting
  • Passion for managing, training, motivating employees
  • Can own and manage administrative tasks, customer interactions and a fast paced environment while staying organized
  • Fosters growth of others through recognition, coaching and development opportunities
  • Promotes individual and team performance by setting expectations, delegating and by providing tools and resources
  • Builds and maintains trust from staff and customers by using sound judgement
  • Passionate, positive, self-motivated and detail-oriented
  • Collaborative and customer-centric
  • Willing to go above and beyond when needed
  • Communicate professionally with customers and team
  • Deliver the best customer experience by creating a positive staff culture with a focus on performance management and education
  • Support all Fleet Feet initiatives, activities and functions
Perks
  • High energy and fun atmosphere
  • Training and advancement opportunities within the Fleet Feet brand
  • Community involvement and community service activities
  • Training Program and Product Discounts
  • Passionate team members
Fleet Feet franchisees operate as independent business owners. If you apply and are hired at a Franchise location, you would be an employee of that Fleet Feet franchisee and not an employee of the Fleet Feet Corporation. We have opportunities within both our franchise locations and our Fleet Feet Corporation.

Job Summary

JOB TYPE

Full Time

SALARY

$81k-120k (estimate)

POST DATE

04/01/2023

EXPIRATION DATE

05/31/2024

WEBSITE

fleetfeetsports.com

HEADQUARTERS

Carrboro, NC

SIZE

200 - 500

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The following is the career advancement route for Assistant Retail Experience Manager - Full time positions, which can be used as a reference in future career path planning. As an Assistant Retail Experience Manager - Full time, it can be promoted into senior positions as a Customer Experience Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Assistant Retail Experience Manager - Full time. You can explore the career advancement for an Assistant Retail Experience Manager - Full time below and select your interested title to get hiring information.

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