Description

Basic Description:

A Post Closer maintains the workflow of post-closing and secondary marketing operations. This position handles all relationships with the investors and works with them on a daily basis to ensure our mortgage loans are sold in a timely manner. They coordinate with all other Flat Branch departments to expedite the requested documents and provide the requested items necessary to meet commitment deadlines. They maintain reporting for Government Insuring. This position requires in office attendance Monday-Friday 8:00 AM CST-4:00 PM CST in our Columbia, MO office. This position is not eligible for remote work.

Responsibilities:

• Monitor the status of loans submitted to investors in order to facilitate their purchase within the timeframe to receive the negotiated price. 
• Tracks and monitors all commitments with FNMA to ensure timely purchase.
• Completes all requested government audit requests at time of insuring.
• Prepare FHA Case binders as needed for case reviews.
• Clears any post-purchase conditions with end investor to ensure loan is not required to be re-purchased.
• Facilitate Ginnie Pool Processing, including simultaneous release of collateral, tracking of initial certifications.
• Maintain knowledge of all systems supporting the closing, shipping, delivery and purchase of loans.
• Develop and maintain good working relationships with internal and external customers.
• Maintain working knowledge of investor requirements and our loan origination system (Encompass)
• Assist team members as needed, during times of peak volume and staff absences.
• Willingness to assume additional responsibilities/duties/projects as they arise.
• Any other duties as needed to support to team.

Qualifications & Skills

Required Qualifications/Skills:

• Strong written, verbal and interpersonal communication skills and the ability to use e-mail, telephone, and other communication tools as necessary.
• Ability to independently plan, prioritize, organize and complete work in an efficient manner. Ability to work quickly and accurately. Attention to detail required.
• Proficient computer skills required; knowledge of Microsoft Office (Word, Excel and Outlook) and Internet Browsers.
• Ability to operate office equipment including computers, telephones, voice mail, copy machines and scanners.
• Knowledge of modern office practices and procedures; accurate grammar, spelling, punctuation and Standard English usage; business correspondence formats, record keeping and filing methods; basic math calculations.
• Must possess good judgment and the ability to handle confidential information.
• Ability to interpret and follow variety of instructions furnished in written, oral, diagram, or schedule form and complete assignments without detailed directions. Problem solving skills required.
• Ability to maintain regular and punctual attendance.
• Available to work overtime; if applicable
• Flexible attitude with ability to work under pressure.

Preferred Qualifications/ Skills:

• Understand that good working relationships are one of the keys to success in this organization.
• Individuals seeking a career with interest to grow and develop in the mortgage industry.
• Familiarity with all conventional and government loan origination and closing documents; experience working primarily in a paperless environment; knowledge performing MERS online system activities; and know-how with loan collateral delivery process.
• Knowledge of loan origination systems, such as Encompass is preferred.