Company Overview:

Welcome to the Flamingo Motel, a charming retreat located in the heart of Coeur d'Alene, catering to travelers seeking comfort and convenience. Our quaint motel is a home away from home for tourists exploring the beauty of our region. We are currently seeking a motivated individual to join our team as a Receptionist/Housekeeper, where you'll play a pivotal role in ensuring our guests have a memorable and enjoyable stay.

Position Overview:

**THIS IS A FULL-TIME, ON-SITE POSITION**

As a Receptionist/Housekeeper, you will be responsible for providing exceptional customer service at our front desk while also maintaining the cleanliness and upkeep of our guest rooms and public areas. This position requires versatility, attention to detail, and a genuine passion for hospitality.

Responsibilities:

1. Front Desk Duties:

- Welcome guests with a friendly and hospitable attitude, providing assistance and information as needed.

- Check guests in and out efficiently, ensuring accuracy in reservation details and payment processing.

- Handle guest inquiries, requests, and complaints promptly and professionally.

- Provide recommendations for local attractions, dining options, and activities to enhance guests' experiences.

- Manage reservations and room assignments using our motel's reservation system.

2. Housekeeping Duties:

- Clean and prepare guest rooms to meet our high standards of cleanliness and comfort.

- Change bed linens, replenish towels and toiletries, and ensure all amenities are stocked.

- Vacuum, dust, and sanitize guest rooms and common areas on a regular basis.

- Conduct thorough inspections of rooms to identify any maintenance issues or cleanliness concerns.

- Assist with laundry duties as needed, including washing, drying, folding, and ironing linens.

3. Administrative Support:

- Answer phone calls, take messages, and respond to emails in a timely and professional manner.

- Maintain accurate records of guest accounts, room inventory, and maintenance requests.

- Handle cash transactions and maintain proper accounting procedures.

- Collaborate with other motel staff to ensure smooth operations and guest satisfaction.

Qualifications:

- Strong attention to detail and the ability to multitask effectively in a fast-paced environment.

- Basic computer proficiency. Familiarity with reservation systems and office software is preferred.

- Flexibility to work varied shifts, including mornings, evenings, weekends, and holidays.

Benefits:

- Competitive hourly wage with opportunities for performance-based bonuses.

- Flexible scheduling to accommodate work-life balance.

- A supportive and welcoming work environment where teamwork and customer satisfaction are valued.

-Paid time off.

If you are passionate about hospitality and enjoy interacting with guests from around the world, we invite you to join us at Flamingo Motel.

Applicants must be able to move freely and without injury to perform the physical tasks required for cleaning and maintaining guest rooms and public areas. Must be able to lift up to 25 pounds.

Looking for the applicant to start around May 1st, 2024.

You can apply directly through Indeed for this role.

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Benefits:

• Flexible schedule
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Weekends as needed

Work Location: In person