Five Seasons Landscape Management Inc. is one of the most respected and trusted commercial landscape maintenance and enhancement companies in the Columbus market. We are seeking a Production Manager for our Landscape Maintenance Division that will be responsible for up to 10 field crews in commercial mowing, pruning/detail/color, and snow removal. This Production Manager role coordinates daily-weekly-monthly production, training, and safety scheduling of teams, equipment, and materials to make client properties thrive and keep safe during winter months. This role will be responsible for a minimum production portfolio of $1.2 million and a goal of 100% efficiency rating within budgeted hours.

Five Seasons Landscaping has deep-rooted experience in commercial grounds maintenance including irrigation, fertilization, and landscape enhancement projects. We believe our team members are our most valuable asset and offer competitive pay, excellent benefits, and a culture that values and appreciates each employee. This is a base salary position with branch profit sharing bonus incentives.

Benefits and Perks for choosing Five Seasons:

• Base salary with profit sharing bonus potential
• 20 days of annual paid time off 
• 10-paid holidays
• Medical/Dental/Vision/Short-term Disability/Life insurance (available after 60-day introductory period)
• 401k/retirement plan with company match (available after 1-year of employment)
• Company cell phone
• Company vehicle
• Annual apparel credit

Production Manager qualifications we are looking for...

• 8 years’ commercial grounds maintenance experience especially in commercial mowing, route planning and snow and ice management
• 4 years' production management experience preferred 
• Experience with scheduling/timekeeping software programs, productivity apps, Microsoft office suite, and Outlook email
• Problem solver and highly organized – this role is expected to create production schedules, be proactive to avoid potential issues and reactive when unforeseen issues arise to help the field teams be successful
• Excellent communications skills – candidate will be responsible to communicate not only with field team members but also keeping Account Managers updated on progress of properties and interact with clients as needed
• Ability to speak Spanish is a big plus

Production Manager specific responsibilities:

• Enforcement of company policies including but not limited to safety, attendance, workplace violence prevention, anti-discrimination and harassment
• Management of team morning dispatch, daily crew performance (route sheet distribution/time sheet review) and end of day routine
• Budget management/scheduling: efficiency, hours management, equipment and materials
• Quality: training of team to meet FSLM and client quality expectations, daily site inspections, and elimination of rework or call backs
• New property onboarding: coordination with Account Manager, Branch Manager and Business Developer to review site and attain client expectation, organize property lean maps, assign personnel, schedule route, and communicate issues or other necessary updates to sales
• Estimate future needs and evaluate current equipment needs - manage crew equipment inventory and repair issues
• Enforce daily company standards in regard to uniforms, PPE, fleet and equipment, jobsite etiquette and facility protocols
• Personnel management and development: involved in recruitment process/hiring, new hire training, career development of existing personnel, conflict resolution, performance review, incident documentation and investigation, and discipline/termination of team members
• Uphold FSLM core values, mission and vision

Daily Keys for Success

Prior to Crew Arrival: Review any last-minute needs or issues with sales. Prepare any paperwork, route sheets or instructions for the team. Modify schedule based on prior days’ production results or urgent client requests.

Equipment Check: Review with Crew Leader on inspection of truck & trailer for issues, taking equipment and tool inventory and if any issues. Coordinate with Mechanic to deal with any issues. Ensure that the crew has what they need to be successful.

Crew Leader meet: Meet with Crew Leaders to review the schedule, job tickets, and route sheet

Dispatch: Gate check for final safety inspection and check out – is their load secure, do they have all equipment/tools/materials they need for the day? All crews should be out of the gate within 15 minutes of clocking in.

Site Inspections: Visit daily with crews to assess jobsite or help resolve issues. When driving up on a jobsite look for the following:

• Safety: Is truck and trailer parked safely? Are cones out? Are crew members wearing proper PPE? Are they using the equipment properly? Safely?
• Quality and Productivity: How does the job look overall? Identify any quality issues, review how the crew is producing the work. Is the crew leader aware of what each of their team is doing? Are they being efficient? Are they using the right equipment for the job? Review current labor hour efficiency with crew leader and discuss any issues. Schedule time each week to actually work with the crews and demonstrate proper production techniques.
• Leadership and Client Communication: Perform work while on site to demonstrate servant leadership. Engage the client onsite, engage them and listen to their concerns or potential issues. The PM should be in tune with the FSLM quality standards and is responsible for producing quality and working with the AM to confirm expectations. Remember that we are a team at FSLM, do not blame other members of the team for potential issues. Take accountability and offer solutions that will resolve them. Communicate client or property issues to sales immediately.

End of Day: Coordinate with Crew Leader on end of day routine - debris and trash removed from inside and outside of truck, fueling of vehicle and equipment, loading of material/equipment for next day (if applicable), clock out of crew members. Review with Crew Leader on scheduling issues, concerns, equipment needs and review of paper work for accuracy and discuss next day schedule. Communicate with sales on schedule and any changes or issues. Check all daily time reports and correct prior to submitting to payroll.