Job Title: Systems and Support Technician I

Reports To: Manager, Systems Operations
Manager, Technical Support

Function:

Under the IT Systems Operations function, the Systems and Support Technician I is responsible for installing, configuring, administering, and supporting computing and network hardware, software, and relatedresources including servers, routers, firewalls, wireless networking components, and other necessary for connectivity to local network, wide area network, and cloud environments; assist in implementation and administration of data backup, database administration, and other cybersecurity measures; work with third party vendors on connectivity to and with internal systems.

Under the IT Technical Support function,the Systems and Support Technician I is responsible for installing, configuring, administering, and supporting user computers, peripherals, applications, and relatedresources; provide technical user support and on-call coverage including after-hours rotating with other team members; help support and administer Microsoft 365 accounts, groups, and other on behalf of users; create and provide communications and training both remotely and in-person at company facilities.

Essential Duties and Responsibilities:

• New hardware installation of workstations, servers, printer, and any other hardware necessary for connectivity and computing use

• Support internal servers, local area network security, and related

• Daily travelin personal vehicle from home to feedyard locations to support hardware and networking equipment, computers and peripherals, and other user needs; occasional longer-distance travel to corporate other feedyards and corporate office.

• Maintain wired and wireless networks at each facility

• Schedule and carry out preventative maintenance tasks

• Ability to communicate with end-users to ensure customer needs are met

• Develop and maintain technical knowledge by researching technologies, attending training, and learning from other team members

• If/when provided, maintain assigned company vehicle including regular preventative maintenance and cleanliness

Qualifications:

• Ability to analyze and solve problems and communicate well regarding

• Strong aptitude, passion, and drive for IT and serving others

• Ability to work independently and remotely

• Ability to frequently travel to and work at cattle field facilities

• Ability to work well within a team and multi-task as required

• Valid driver’s license

• Desire to pursue relevant IT education and certifications in Microsoft, Cisco, and other technologies

** I confirm that I live within a one (1) hour drive of Dalhart, Texas.

Education:

• High school diploma or equivalent

Area/Location of Responsibility:

Five Rivers Cattle Feeding, LLC owns cattle feedyards in Colorado, Kansas, Texas, Oklahoma, Idaho and Arizona. The hired candidate will support all feedyards and the corporate office location, but primary site responsibilities will be determined based on location of the candidate.

Northern Territory Southern Territory
Corporate Office (Johnstown CO) Coronado Feeders (Dalhart TX)
Gilcrest Feedlot (La Salle CO) XIT Feeders (Dalhart TX)
Kuner Feedlot (Kersey CO) Hartley Feeders (Hartley TX)
Yuma Feedlot (Yuma CO) Cimarron Feeders (Texhoma OK)
Horton Feedyard (Wellington CO) Grant County Feeders (Ulysses KS)
Montera Feedyard (La Salle CO) Colorado Beef (Lamar CO)
Interstate Feedlot (Malta ID) McElhaney Feedyard (Wellton AZ)

Competency:

Expected to participate in meetings, work well within projects, understand technical and business implications of decisions, work within approved budget, exhibit sound and accurate judgment, adapt to change in the environment, ability to ensure continuance of hardware and networking functions, and provide continued support to users in the absence of management or any other personnel.

Physical Demands:

Work in office and feedyard setting. Frequent travel is required. Sitting, walking, standing, bending, stooping, reaching at all levels, grasping, lifting, carrying, climbing and other demands may be necessary per scope of work.

I understand that these are my primary duties and that I may be asked to perform other duties to contribute to the success of Five Rivers Cattle Feeding, LLC.