** Crew Member - Chick-fil-A at Detroit Metro Airport**

**Job Category****:** Crew Member **Requisition Number****:** CASHI06315 Showing 1 location **Job Details**

**Description**

**Position Description Summary:**

The Crew Member is responsible for daily execution of the Mission Statement and are responsible for delivering great and friendly guest experiences to ensure guests have a First Class Customer Service Experience. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast paced environment. They work as part of a team to meet our Guests needs and give them a reason to come back.

**Duties and Responsibilities:**

* Hold guests at highest priority and ensure each guest is highly satisfied with his/her experience.

* Respond to specific guest needs and resolve problems with a sense of urgency.

* Adhere to Brand standards and systems, delivering quality food and beverage to each guest.

* Follow safety, food safety and sanitation guidelines; comply with all applicable laws.

* Maintain a clean and neat work environment, including stocking, taking trash and cardboard out, and complete thorough cleaning of guest areas (sweeping, mopping and washing dishes)

* Prepare/Assemble food and drinks

* Operate cash register- cash handling

* Ensure quality-adhere to recipe

* Able to learn and execute multiple tasks.

* Effectively execute quick service standards and marketing initiatives.

* Prepare all products following appropriate recipes and procedures.

* Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security.

* Other duties as assigned

**Position Qualifications:**

* Required: Work permit or High school diploma/equivalent is desirable; Training from a culinary school will be an asset

* Good communication skills and the ability to work independently as well as with other team members

* Able to work unsupervised for extensive periods, and to demonstrate good judgment when dealing with customers and peers.

* Basic computer skills

* Capable of counting money and making change

* Able to operate restaurant equipment

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