A Fitness Manager (FM) leads the personal training department by recruiting new Personal Trainers, onboarding new Personal Trainers, providing continuing education to the personal training staff, managing the schedules of the entire personal training staff, completing sales reporting, assisting in goal setting for the personal training staff, following up with clients and missed sales, and performing and selling personal training sessions himself or herself.

The FM educates and coaches club members regarding exercise and equipment use. An FM will do this during paid 25 minute or 50 minute purchased personal training sessions, during complimentary 25 or 50-minute orientation or assessment sessions, and as a general service to members while not providing one on one instruction. The FM will provide individualized instruction appropriate for each client’s ability and health and fitness goals. The FM will provide all clients and members with professional and respectful service. The FM will arrive for each shift on time and is responsible for managing the exercises performed and the duration of each session so that clients are not kept waiting and rest periods are available to the FM. The FM is primarily responsible for revenue generation and maintaining a busy client list. An FM will be asked to periodically assist in other club duties such as calling members, staffing the front desk, attending meetings, etc.

The FM reports directly to the Club Manager.

The FM should have the following qualifications: