The Amelia V. Gallucci-Cirio Library is seeking a federal aid recipient for student employment. This position will be funded by federal work study dollars; only students that receive financial aid awards can be considered for this specific role. If you have questions about your award or are not certain that you are receiving financial aid, please log into your Web4 account and check your award amount for Federal Workstudy. If you do not see a Workstudy award amount, then you are not eligible to apply. If you have any questions regarding your award, contact the Office of Financial Aid at extension 3156. Please see below the specific duties and responsibilities of the position.

Duties & Responsibilities:

Student assistants will cultivate a variety of professional competencies that will assist them in their future careers, such as research, technical, and customer service skills. Professional and personal growth is an expectation of employment at the Amelia V. Gallucci-Cirio Library.

To assist in the library's general functions:

• Answer basic informational, directional and library services and policy questions
• Contact with users may be in person, via phone or chat software.
• Perform basic circulation activities (check in, check out, renewals) and study room reservations using library software.
• Instruct users working with the following equipment: printers, fax machine, scanner, laminator, projector, microfilm reader, wireless connection
• Shelve library materials accurately and neatly.
• Assist with maintenance of all library collections, including shelf reading, straightening, shifting, cleaning.
• Responsible for security and care of library materials and equipment.
• Assist with the opening and closing of the Library.
• Help users navigate the library and locate resources physically and online.
• Assist with user experience activities such as surveys, data collection and data entry.
• Opportunities to participate in displays and activities such as Finals crafts and goodie bags.
• At the Research Help Desk, provide research assistance.
• Perform related duties and special projects as assigned.
• May require night and/or weekend hours.

• Proactive and friendly customer service attitude
• Ability to communicate effectively (oral and written)
• Ability to perform detail-oriented tasks with accuracy and efficiency
• Dependable and responsible
• Professional demeanor
• Self-motivated; ability to work without direct supervision
• Must feel comfortable not knowing the answer to every question and willing to refer to library staff
• Ability to lift heavy books, move carts and have tolerance for exposure to dust

Currently hiring for the Fall 2024 semester. $15 per hour

Hours could range from 7:30am - 11:30pm (Midnight during finals), Monday through Sunday.

The library is open on select holidays and when classes are canceled due to snow.

Hiring is done on a rolling basis. The posting may be removed prior to the deadline if a candidate is hired.
Fitchburg State University strongly recommends that all employees are vaccinated against COVID-19 before they begin employment.