Benefits:

• Part Time
• 401(k)
• Free uniforms
• Opportunity for advancement

Our team is growing, apply today!
We are looking for a dynamic Office Manager to help drive our Fish Window Cleaning culture!
Fish Window Cleaning is hiring a motivated applicant to fill our Office Manager position on a Part-Time basis. This job is perfect for a hard-working candidate who wants to take the next step in their career by taking a lead role in an office setting in our shop, great at customer relations, and excels at team building. The candidate will have a proven ability to work independently, learn and implement our inhouse systems, and contribute to the efficiency of running the business. Here at Fish Window Cleaning, we work Monday – Friday with no evening hours, no weekends or major holidays!! Our team enjoys the fun and friendly atmosphere, job flexibility and working with supportive people.
Typical Schedule: Mon-Fri, 7am-1:00pm
Pay: $20-$22 per hour based on experience
FISH offers:

• On the job training
• Major Holidays paid
• No nights or weekends
• Bonus opportunities
• Opportunities to grow
• Uniforms furnished
• Free parking
• Direct deposit
• 401K Program

Job Description:

• Manage daily production including scheduling & distribution of work orders, ensure all work orders are complete each week
• Responsible for opening and closing the shop daily
• Responsible for providing the ownership the necessary support in every aspect of the business
• Being the main and first line of contact to all customers providing A Customer Service
• Direct cleaning personnel and assist with information regarding jobs and projects
• Answering phones and making follow up calls
• Manage commercial account work and coordinate with customer contacts
• Assist in creating customer estimates and proposals at customer's site or in the office
• Assist in maintaining acceptable levels of Accounts Receivables
• Reviewing technicians timecard records for accuracy and assist with onboarding tasks
• Training window cleaners on completing invoices and work orders properly
• Ensure technicians are providing high levels of customer service; addressing retraining needs and problem resolutions
• Entering and processing credit card payments
• Maintain and enter customer information into CRM systems
• Creating and maintaining relationships with National Maintenance Companies and their payment processes
• Communicate regularly with owner regarding business performance
• Manage materials and office supplies; replenish as needed
• Wash & Dry towels throughout the week
• Occasionally add content to the business's social media accounts

Job Requirements:

• Proven experience as an office administrator, office manager, administrative assistant or in a similar role
• Be a Self Starter
• Excellent customer service and phone answering etiquette
• Strong Organizational skills
• Have a sense of ownership
• The ability to prioritize tasks and meet deadlines
• Knowledge of office management systems and procedures
• Proficient in MS Office (Word, Excel, Outlook) and PDF documents
• Excellent interpersonal skills and the ability to motivate others to perform assigned tasks
• Ability to prioritize, assign responsibilities to others, and follow up to ensure completion
• Attention to detail and problem-solving abilities
• Ability to maintain confidentiality of sensitive information
• Team building skills
• Experience training others
• Experience upselling and/or working with customers preferred
• Valid driver's license
• Reliable transportation and liability insurance
• Satisfactory Motor Vehicle Record (MVR)

Note: Experience as an Office Manager is a plus. Experience with Google Calendar a plus.
Background check and Motor Vehicle Record will be performed and hiring process will move quickly.

Thank you for your interest in Fish Window Cleaning ®. Fish Window Cleaning is a franchise. All Fish Window Cleaning locations are independently owned and operated. By clicking the apply button you understand that you are not applying to Fish Window Cleaning but rather an independent company that does business as Fish Window Cleaning.