We are seeking self-motivated, collaborative, intellectually curious professionals with a strong work ethic to join our team.

Our "grow from within" philosophy will prepare you for your next career move within Fiserv. Our Finance department has a tremendous success record and is high profile, interfacing and influencing at the highest levels.

You must have influential communication skills with an ability to efficiently communicate the finance story. Our Finance leaders constantly guide our business to increase profitability.

Requirements for consideration may include; a Finance or Accounting related degree, Finance / Accounting experience, highly effective data analysis skills, modeling experience is a plus with high proficiency in Excel.

• Full-Time
• Financial Analyst, Staff Accountant, Sr. Financial Analyst, Sr. Staff Accountant, Manager and Director.
• 5-10%, varies by role

Responsibilities

Requisition ID R-10309050 Date posted 05 / 10 / 2024 End Date 07 / 10 / 2024 City Marietta State / Region Georgia Country United States Location Type Onsite

Calling all innovators find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day quickly, reliably, and securely.

Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Card Services Collection Agent

What does a successful Card Services -Collection Agent do at Fiserv?

You will be responsible for contacting the proper party (manually or via automatic dialing system), describing the debt and soliciting payment arrangements for the account in compliance with applicable regulations and established policy and procedures.

What you will do :

• Work to establish rapport to overcome objections and negotiate payment of the debt.
• Detail all discussions and actions in the collections system or database, confirm payment and finalize the call.
• Ensure successful and timely completion of assigned cases.
• Clearly detail issues for resolution.

What you will need to have :

• High School Diploma or equivalent.
• Minimum 6 months collections or call center experience.

Knowledge of collections regulations including to Fair Debt Collection Practices Act

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, New York or Washington.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us :

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries.

As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion :

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.

Warning about fake job posts :

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and / or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call.

We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.

Benefits

Medical, Vision and Dental Benefits

Comprehensive benefit plans to suit your unique needs

Fuel Your Life Wellness Program

Resources to elevate your well-being

401k, Employee Stock Purchase Plans and Incentives & Bonuses

When Fiserv performs well, so does your financial health

Employee Resource Groups

Celebrating inclusion in the workplace

Paid Time Away

Providing the time off to manage personal needs

Last updated : 2024-05-13