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Job Description

Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will be doing

Manage daily operations of processing functions and maintenance of processing infrastructure ensuring service level agreements are met in support of clients and company mission-critical business requirements.

* Manages the processing environment to protect production systems critical to the success of the business.
* Delivers an operations environment that meets all service level agreements, e.g., 24/7 availability, response time parameters, etc. and availability targets.* Develops and recommends tactical and strategic plans for processing operations.* Selects, trains, develops and leads an efficient and effective processing team.* Identifies and recommends cost-saving and continuous improvement initiatives within the processing area.* Ensures all backup and recovery and disaster recovery processes will meet or exceed business requirements.* Develops and implements team standards and procedures that support departmental standards and procedures.* Develops and executes project plans, budgets and schedules for documentation of work and results.* Develops, manages and forecasts the budgets for the relevant cost centers.* Other related duties assigned as needed.

What you bring

• Bachelor's degree or the equivalent combination of education, training, or work experience.
• Minimum 10 years of lockbox experience.
• Knowledge of all processing phases
• Knowledge of processing administration and processing activities and controls
• Knowledge of project management methods and techniques
• Proficiency to effectively supervise, lead and manage staff members

What we offer you

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A broad range of professional education and personal development possibilities - FIS is your final career step!
• A competitive salary and benefits
• A variety of career development tools, resources and opportunities
• A fantastic range of benefits including private medical cover, dental cover and travel insurance

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Vaccination Requirements

Notice to all US applicants: All employees must be fully vaccinated against COVID-19. Individuals with a disability (including a medical condition) or sincerely held religious beliefs or practices that prevent them from getting the vaccine may request an exemption from the vaccine requirement.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the .

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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