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Job Description

What you will be doing:

• Conducts research to identify possible threats and minimize exposure to financial loss.• Implements new tools and processes to become more proactive and effective in risk appreciation and treatment.• Develops central risk scenarios and prepares reports of risk analysis progress and results including information on trends and risk factors.• Oversees policies, programs and other company-wide efforts designed to prevent, detect, identify and resolve fraudulent activity by customers, potential customers and outside agents.• Assists management with development and implementation of financial strategies and plans that minimize financial risk and provide maximum protection to organizational assets.• Reviews transactions, contracts or other licensing agreements to ensure conformity with legal and underwriting approval requirements.• Expected to meet with team weekly to lead report discussions.• Responsible for going into merchant queue, to review merchants for suspicious activity.• Implements fraud prevention policies and techniques. • This team’s working schedule is 8am-5pm EST, Monday-Friday with the possibility of working Saturday on a rotating schedule.What you will need:

• In-depth knowledge of the fraud discipline, its principles, processes, procedures and trends of fraud and fraud prevention

• Broad understanding of active initiatives and function of assigned work team, department and company overall

• Experience with fraud investigations (credit card processing industry preferred/financial)

• Proficient with Excel

• Broad knowledge of FIS fraud products and service offerings

• Excellent customer service skills

• Excellent verbal and written communication skills

• Demonstrated analytical, organizational, interpersonal, team-building, problem-solving, decision-making, conflict resolution and negotiation skills

• Experience with leading team discussion and being the main point of contact for groups.

• Ability to manage multiple tasks, maintain confidentiality and work both independently and in a team environment

Bonus if you have:

• Experience with Salesforce/Service-cloud

What we offer you:
At FIS, you can learn, grow and make an impact in your career. Our benefits include:

Flexible and creative work environment 

Diverse and collaborative atmosphere

Professional and personal development resources 

Opportunities to volunteer and support charities 

Competitive salary and benefit

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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