Full-Time

$17.00 - $18.00 an hour

Overview

Concierge associates are the face of our service at the properties we support. These treasured associates consistently interact with both residents and guests, and as a result, develop meaningful relationships that enhance the quality of our work.

The ideal candidate possesses strong interpersonal, communication, telephone, and customer service skills, be detail-oriented, and have basic knowledge of Microsoft Office software. This opportunity takes place at one of our properties in the Nashville area.

What you will be doing? (Some of your man responsibilities include):

• Responds to emergency situations in a timely and efficient manner
• Monitors and controls access to the building
• Maintains daily log, records and forms
• Resolves and follows-up on all complaints/issues, escalating to supervisor if necessary
• Provides general concierge services as well as administrative clerical work when needed
• Helps maintain a safe and secure environment throughout the building/property(s)
• Walks the building premises as directed for monitoring purposes
• Have the ability to understand and complete all required forms
• May be assigned other duties by the General manager and/or Resident Services Supervisor or Concierge

Education & Experience

• High school diploma or equivalency preferred. College level courses in business or hospitality preferred.
• Must possess strong customer service background
• Two (2) to three (3) years of business experience in similar position preferred

Disclaimer

This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

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