firsthand is changing the way individuals living with Serious Mental Illness (SMI) get care – by putting them at the center of everything we do. Our peer led model aims to build trust with these individuals, many of whom have been underserved, stigmatized, deprioritized and have very often lost trust in the systems intended to serve them. Our holistic approach includes partnering with our team of peer recovery specialists, licensed social workers and nurse practitioners, and focuses on meeting them where they are and walking with them side by side, as a trusted guide, partner, and first call, on their journeys’ to wellness. 

Our aim is to not only improve lives, but also improve the economics for managed care plans and states responsible for providing care to this community. This enables us to build solutions that scale and, as a result, change the way our society supports those most impacted by SMI.

We are building a team of deeply passionate problem-solvers who are courageous enough to take on one of the country’s most challenging healthcare problems. Those who are up for the task will be rewarded with deeply mission-oriented workdays, mentorship from a similarly motivated team, and a supportive culture that prioritizes learning, creativity, and fun.

The People Partner is a key leader within our market community. You are both a tactical and strategic business partner to our Community team leaders, and a champion for our team of colleagues. This role is primarily focused on fostering an excellent culture and in strengthening employee relations. Our People Partners If you’re looking for a front row seat to the growth of a company from the ground up in one of its most critical functions, we’d love to meet you.

While this role is remote-based, we are looking for the People Partner to work from one of the following metropolitan areas (and be in close proximity to a major airport for up to 40% travel):

• Denver, CO
• Salt Lake City, UT
• Seattle, WA
• Tacoma, WA

• Collaborate closely with our Community team leaders to support our inclusive, supportive and employee-focused culture
• Be responsible for leading and completing employee relation investigations within your client groups
• Partner with internal teams to create thoughtful, clear communications and training materials in support of our People programs, building connection between our programs and firsthand values
• Support our teams with payroll and benefits administration and questions 

• Have three (3) or more years in a HR Business Partner, HR Manager, or similar capacity
• Have three (3) or more years employee relations experience
• Excel in working with a variety of people and on different challenges every day!
• Are able and willing to travel domestically up to 40% of the time
• Have a deep care for creating change in the world by building more inclusive, equitable and diverse organizations
• Experience in designing and supporting a variety of employee programs within an organization; strong prioritization skills
• Demonstrated expertise in leading without authority
• Are based in MT or PT timezones

• Thrive on feedback, and enjoy collaborating with and influencing colleagues and leaders
• Are happy working in a fluid, sometimes ambiguous, and rapidly changing environment
• Are comfortable moving forward with imperfect information. You are proactive and don’t let the pursuit of perfect get in the way of getting work done
• Have experience in tools including Slack, Google Suite and other tools that support asynchronous work is not required but is a strong plus

Benefits 

For full-time employees, our compensation package includes base, equity and a bonus potential.

Our benefits include physical and mental health, dental, vision, 401(k) with a match, 16 weeks

parental leave for either parent, flexible vacation, and a supportive culture.

Unfortunately, we are not able to offer sponsorship at this time.

Vaccination Policy

Employment with firsthand is contingent upon attesting to medical clearance requirements, which include, but may not be limited to: evidence of vaccination for/immunity to COVID-19, Hepatitis B, Influenza, MMR, Chickenpox, Tetanus and Diphtheria. All employees of firsthand are required to receive these vaccinations on a cadence/frequency as advised by the CDC, whereas not otherwise prohibited by state law.

New hires may submit for consideration a request to be exempted from these requirements (based on a valid religious or medical reason) via forms provided by firsthand. Such requests will be subject to review and approval by the Company, and exemptions will be granted only if the Company can provide a reasonable accommodation in relation to the requested exemption. Note that approvals for reasonable accommodations are reviewed and approved on a case-by-case basis and availability of a reasonable accommodation is not guaranteed.