TCI is looking for an ambitious Salesperson for Kalmar Ottawa parts and new and used commercial equipment. As the Sales Associate, your primary responsibilities will be to manage our online sales listings and advertising campaigns.
As an Ecommerce Associate, you will be responsible for managing our presence on Amazon and other online marketplaces, driving sales and ensuring that we provide our customers with an exceptional shopping experience.
Responsibilities will also include responding to leads through TCI's marketing system, closing and updating leads and opportunities, conducting related sales activities as discussed. Forecasting, pipeline review, keeping activities current in Salesforce system and conducting professional presentations.
The candidate will be responsible for assisting customers in identifying and selecting the correct parts for their equipment as well as delivering parts to customers.
Duties & Responsibilities:
Manage and optimize product listings on various online marketplaces.
Conduct keyword research and optimize product listings for maximum visibility and sales
Develop and manage advertising campaigns to drive traffic and sales on Amazon
Analyze sales data and identify opportunities to increase revenue and profitability
Monitor inventory levels and coordinate with our fulfillment team to ensure timely and accurate order fulfillment
Provide excellent customer service and promptly address any customer inquiries or issues
Continuously research and stay up-to-date on industry trends and best practices in ecommerce
Cold calling on a weekly basis (50 per week)
Focus sales efforts on TCI core business.
Medium & heavy duty used truck sales.
New Ottawa terminal tractor sales.
Update Salesforce portal weekly.
Follow-ups and meeting commitments.
Build relationships, solve issues, and assist customers with their individual needs to promote strong customer retention.
Processing orders via email, phone, or walk in
Updating customer on parts status and availability.
Delivering parts to customers and identify their needs for additional equipment.
Key Qualifications & Requirements:
3 Years of sales experience with online sales and website marketing
Ability to make data-driven decision
Detail-oriented, organized and self-motivated with a collaborative attitude
Proficient with Microsoft Office Suite, specifically current versions of Excel
Knowledge of Facebook, business pages & google PPC
Good writing and research skill
Superior customer service skills.
Goal oriented. "Can Do" attitude, and strong energy level
Delivery of Ottawa parts to customers in company vehicle.
Valid Driver License
Desired Skills
Excellent Microsoft Excel skill
Strong written and verbal communication skills
Highly computer literate; ability to learn new software quickly and efficiently
Digital savvy with focus on information consistency
Strong data organizing skills
Basic knowledge of diesel engines
Experience in dealership sales.
Compensation and Schedule:
Total Compensation $75,000- $100,000 (base commission)
Monday - Friday 7am to 4pm
About Us:
We are a family-owned company doing business since 1978.
We are dedicated and committed to safety, each other, and our customers.
Our team is positive and passionate and come to work each day with a "Can Do" attitude. We strive to be creative problem solvers who bring innovative thinking in all our work.
Being ethical, transparent, and accountable has helped shape our team and how we do business. We are looking for more people that match our core values to join our team.